Questions/Indicators of the Analytical Framework have been constructed in such a way to capture local governance dynamics. Each criteria is composed of several sub-criteria and the latter by some indicators / questions that require evaluation. Normally the Indicators will be measured through different data sources and therefore for each dimension of the analytical framework there is a specification of the data source from which will be obtained the evaluation. Thus, through these indicators, various stakeholders (municipal representatives / officials, community citizens, and representatives of civil society and entrepreneurship) have evaluated respectively several aspects of the local administration activity based on personal knowledge and perceptions.
These evaluations are provided through different research methods such as:
- Municipality Focus Group (MFG);
- Citizen Report Card (CRC);
- Community Dialogues (CD); and
- Desk Research (DR)
The diagram below shows the composition and calculating method of the evaluation. A scoring scale has been developed for each question/indicator. The scoring approach is based on a scale from 0 to 100, where 0 represents “No governance” and 100 represents the “Full/Perfect Governance”.
Moreover, there are many questions that will be addressed to different stakeholders, municipal officials and community, in order to achieve all the necessary perceptions and perspective and to ensure a comprehensive framework. In this case, the final assessment is the average value of all the results obtained from all sources for each criterion and the latter resulting from an average of the respective sub-criteria. These data have been validated and supplemented with quality information gathered through discussions at the Focus Group in the Municipality, in the Community Dialogue, and through Deep Interviews with key municipal officials. For more information concerning the methodology of this assignment please refer to Local Governance Mapping Methodology in Albania.
ANALYTICAL FRAMEWORK OF LOCAL GOVERNANCE
EFFECTIVENESS AND EFFICIENCY
Does the public administration have a clear vision and participatory and inclusive plan to achieve development?
Sub-criteria 1 |
Does the public administration have a clear vision and participatory and inclusive plan to achieve development? |
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|
Indicator |
Scoring Scale |
Data Source |
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|
|
|
|
|||
11 |
Is there a general local plan which takes in consideration the community vision and thoughts? |
0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration |
0
|
0
|
|
|
11 |
Is there a general local plan which takes in consideration the community vision and thoughts? |
0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration |
70
|
83
|
|
|
12 |
(If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? |
0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration |
0
|
0
|
|
|
12 |
(If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? |
0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration |
|
|
|
|
13 |
(If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? |
0=No other plans, 50=some plans 100=All necessary Plans |
0
|
0
|
|
|
13 |
(If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? |
0=No other plans, 50=some plans 100=All necessary Plans |
|
|
|
|
2 |
Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? |
0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans |
89
|
23
|
|
|
2 |
Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? |
0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans |
57
|
85
|
|
|
3 |
Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) |
0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation |
80
|
15
|
|
|
3 |
Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) |
0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation |
68
|
88
|
|
|
Financial Management: Is there an effective and efficient planning and management of local financial resources?
Sub-criteria 2 |
Financial Management: Is there an effective and efficient planning and management of local financial resources? |
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|
Indicator |
Scoring Scale |
Data Source |
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|
|
|
|
|||
1 |
Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? |
0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium |
70
|
5
|
|
|
1 |
Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? |
0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium |
82
|
81
|
|
|
2 |
Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? |
0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity |
93
|
|
|
|
2 |
Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? |
0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity |
80
|
|
|
|
3 |
Is there in place a good and effective financial management and control mechanisms? |
0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms |
93
|
|
|
|
3 |
Is there in place a good and effective financial management and control mechanisms? |
0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms |
66
|
|
|
|
4 |
How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? |
% of the own revenues over total revenues (2016). That will be the score assigned |
|
|
|
28 |
4 |
How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? |
% of the own revenues over total revenues (2016). That will be the score assigned |
|
|
|
8 |
Informed Decision-Making: Is the decision-making based on reliable and updated information?
Sub-criteria 3 |
Informed Decision-Making: Is the decision-making based on reliable and updated information? |
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|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Is the municipality decision making based on reliable statistics/data and up to date information? |
0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics |
73
|
25
|
|
|
1 |
Is the municipality decision making based on reliable statistics/data and up to date information? |
0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics |
75
|
79
|
|
|
2 |
How reliable are the data on the Land Registry that your Municipality uses? |
0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability |
77
|
|
|
|
2 |
How reliable are the data on the Land Registry that your Municipality uses? |
0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability |
68
|
|
|
|
3 |
To what extent does the municipality use a GIS system/Platform? |
0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage |
0
|
|
|
|
3 |
To what extent does the municipality use a GIS system/Platform? |
0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage |
52
|
|
|
|
4 |
Is there a comprehensive reporting system within the municipality? |
0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting |
68
|
|
|
|
4 |
Is there a comprehensive reporting system within the municipality? |
0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting |
57
|
|
|
|
Effective coordination and cooperation: Are the municipality interactions with central government, donors, other municipalities etc. effective and efficient?
Sub-criteria 4 |
Effective coordination and cooperation: Are the municipality interactions with central government, donors, other municipalities etc. effective and efficient? |
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|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
How effective is the process of consultation between central and local government? |
0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness |
82
|
|
|
|
1 |
How effective is the process of consultation between central and local government? |
0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness |
59
|
|
|
|
2 |
How effective is the coordination among the municipal departments? |
0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness |
91
|
|
|
|
2 |
How effective is the coordination among the municipal departments? |
0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness |
70
|
|
|
|
3 |
To what extent is the Municipality productive in its cooperation with donors and international community? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
73
|
|
|
|
3 |
To what extent is the Municipality productive in its cooperation with donors and international community? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
68
|
|
|
|
4 |
To what level does the local government cooperates with other municipalities? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
73
|
|
|
|
4 |
To what level does the local government cooperates with other municipalities? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
52
|
|
|
|
5 |
Is there a good internal cooperation within the municipal council? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
80
|
|
|
|
5 |
Is there a good internal cooperation within the municipal council? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
68
|
|
|
|
Satisfaction towards services: What is the degree of citizens' satisfaction with the quality of public service delivery and its accessibility?
Sub-criteria 5 |
Satisfaction towards services: What is the degree of citizens' satisfaction with the quality of public service delivery and its accessibility? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
What is the level of municipal service delivery availability and access? |
% of Citizens that give an opinion for all 21 services scored |
|
|
49
|
|
1 |
What is the level of municipal service delivery availability and access? |
% of Citizens that give an opinion for all 21 services scored |
|
|
88
|
|
2 |
To what extent are the citizens satisfied with the quality of service delivery in their municipality? |
Aggregation of scores for all 21 services |
|
|
45
|
|
2 |
To what extent are the citizens satisfied with the quality of service delivery in their municipality? |
Aggregation of scores for all 21 services |
|
|
42
|
|
3 |
Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? |
0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction |
68
|
0
|
|
|
3 |
Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? |
0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction |
50
|
79
|
|
|
4 |
Do people have equal access to local government services? |
0=no, 25=few people, 50=some people, 75=most people, 100=all people |
82
|
65
|
|
|
4 |
Do people have equal access to local government services? |
0=no, 25=few people, 50=some people, 75=most people, 100=all people |
68
|
81
|
|
|
5 |
Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? |
0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy |
|
63
|
70
|
|
5 |
Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? |
0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy |
|
83
|
77
|
|
6 |
Do women and men have equal access to local government services? |
0 to 100 where 0=not at all equal and 100= completely equal |
|
|
100
|
|
6 |
Do women and men have equal access to local government services? |
0 to 100 where 0=not at all equal and 100= completely equal |
|
|
100
|
|
Does the public administration have a clear vision and participatory and inclusive plan to achieve development?
Sub-criteria 1 |
Does the public administration have a clear vision and participatory and inclusive plan to achieve development? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
11 |
Is there a general local plan which takes in consideration the community vision and thoughts? |
0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration |
0
|
0
|
|
|
11 |
Is there a general local plan which takes in consideration the community vision and thoughts? |
0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration |
70
|
83
|
|
|
12 |
(If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? |
0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration |
0
|
0
|
|
|
12 |
(If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? |
0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration |
|
|
|
|
13 |
(If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? |
0=No other plans, 50=some plans 100=All necessary Plans |
0
|
0
|
|
|
13 |
(If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? |
0=No other plans, 50=some plans 100=All necessary Plans |
|
|
|
|
2 |
Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? |
0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans |
89
|
23
|
|
|
2 |
Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? |
0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans |
57
|
85
|
|
|
3 |
Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) |
0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation |
80
|
15
|
|
|
3 |
Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) |
0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation |
68
|
88
|
|
|
Financial Management: Is there an effective and efficient planning and management of local financial resources?
Sub-criteria 2 |
Financial Management: Is there an effective and efficient planning and management of local financial resources? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? |
0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium |
70
|
5
|
|
|
1 |
Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? |
0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium |
82
|
81
|
|
|
2 |
Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? |
0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity |
93
|
|
|
|
2 |
Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? |
0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity |
80
|
|
|
|
3 |
Is there in place a good and effective financial management and control mechanisms? |
0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms |
93
|
|
|
|
3 |
Is there in place a good and effective financial management and control mechanisms? |
0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms |
66
|
|
|
|
4 |
How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? |
% of the own revenues over total revenues (2016). That will be the score assigned |
|
|
|
28 |
4 |
How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? |
% of the own revenues over total revenues (2016). That will be the score assigned |
|
|
|
8 |
Informed Decision-Making: Is the decision-making based on reliable and updated information?
Sub-criteria 3 |
Informed Decision-Making: Is the decision-making based on reliable and updated information? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Is the municipality decision making based on reliable statistics/data and up to date information? |
0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics |
73
|
25
|
|
|
1 |
Is the municipality decision making based on reliable statistics/data and up to date information? |
0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics |
75
|
79
|
|
|
2 |
How reliable are the data on the Land Registry that your Municipality uses? |
0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability |
77
|
|
|
|
2 |
How reliable are the data on the Land Registry that your Municipality uses? |
0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability |
68
|
|
|
|
3 |
To what extent does the municipality use a GIS system/Platform? |
0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage |
0
|
|
|
|
3 |
To what extent does the municipality use a GIS system/Platform? |
0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage |
52
|
|
|
|
4 |
Is there a comprehensive reporting system within the municipality? |
0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting |
68
|
|
|
|
4 |
Is there a comprehensive reporting system within the municipality? |
0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting |
57
|
|
|
|
Effective coordination and cooperation: Are the municipality interactions with central government, donors, other municipalities etc. effective and efficient?
Sub-criteria 4 |
Effective coordination and cooperation: Are the municipality interactions with central government, donors, other municipalities etc. effective and efficient? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
How effective is the process of consultation between central and local government? |
0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness |
82
|
|
|
|
1 |
How effective is the process of consultation between central and local government? |
0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness |
59
|
|
|
|
2 |
How effective is the coordination among the municipal departments? |
0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness |
91
|
|
|
|
2 |
How effective is the coordination among the municipal departments? |
0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness |
70
|
|
|
|
3 |
To what extent is the Municipality productive in its cooperation with donors and international community? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
73
|
|
|
|
3 |
To what extent is the Municipality productive in its cooperation with donors and international community? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
68
|
|
|
|
4 |
To what level does the local government cooperates with other municipalities? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
73
|
|
|
|
4 |
To what level does the local government cooperates with other municipalities? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
52
|
|
|
|
5 |
Is there a good internal cooperation within the municipal council? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
80
|
|
|
|
5 |
Is there a good internal cooperation within the municipal council? |
0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation |
68
|
|
|
|
Satisfaction towards services: What is the degree of citizens' satisfaction with the quality of public service delivery and its accessibility?
Sub-criteria 5 |
Satisfaction towards services: What is the degree of citizens' satisfaction with the quality of public service delivery and its accessibility? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
What is the level of municipal service delivery availability and access? |
% of Citizens that give an opinion for all 21 services scored |
|
|
49
|
|
1 |
What is the level of municipal service delivery availability and access? |
% of Citizens that give an opinion for all 21 services scored |
|
|
88
|
|
2 |
To what extent are the citizens satisfied with the quality of service delivery in their municipality? |
Aggregation of scores for all 21 services |
|
|
45
|
|
2 |
To what extent are the citizens satisfied with the quality of service delivery in their municipality? |
Aggregation of scores for all 21 services |
|
|
42
|
|
3 |
Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? |
0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction |
68
|
0
|
|
|
3 |
Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? |
0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction |
50
|
79
|
|
|
4 |
Do people have equal access to local government services? |
0=no, 25=few people, 50=some people, 75=most people, 100=all people |
82
|
65
|
|
|
4 |
Do people have equal access to local government services? |
0=no, 25=few people, 50=some people, 75=most people, 100=all people |
68
|
81
|
|
|
5 |
Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? |
0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy |
|
63
|
70
|
|
5 |
Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? |
0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy |
|
83
|
77
|
|
6 |
Do women and men have equal access to local government services? |
0 to 100 where 0=not at all equal and 100= completely equal |
|
|
100
|
|
6 |
Do women and men have equal access to local government services? |
0 to 100 where 0=not at all equal and 100= completely equal |
|
|
100
|
|
TRANSPARENCY & RULE OF LAW
Transparency: Is information related to public service delivery performance and resources planning and utilization (including bidding processes) available and accessible for citizens?
Sub-criteria 1 |
Transparency: Is information related to public service delivery performance and resources planning and utilization (including bidding processes) available and accessible for citizens? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
How Transparent is your local Government? |
0-Not at all transparent to 100- Completely transparent |
|
|
40
|
|
1 |
How Transparent is your local Government? |
0-Not at all transparent to 100- Completely transparent |
|
|
40
|
|
2 |
Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? |
0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good |
84
|
45
|
26
|
|
2 |
Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? |
0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good |
70
|
81
|
33
|
|
3 |
Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? |
0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent |
86
|
43
|
|
|
3 |
Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? |
0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent |
70
|
88
|
|
|
4 |
Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? |
0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good |
73
|
28
|
|
|
4 |
Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? |
0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good |
66
|
81
|
|
|
5 |
Does the municipality have a website that is updated with the all relevant information? |
0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information |
98
|
25
|
|
|
5 |
Does the municipality have a website that is updated with the all relevant information? |
0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information |
93
|
90
|
|
|
Rule of Law: Effectiveness of Institutional Legal Framework: What is the level of effectiveness of the institutional legal framework - at local level?
Sub-criteria 2 |
Rule of Law: Effectiveness of Institutional Legal Framework: What is the level of effectiveness of the institutional legal framework - at local level? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? |
0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective |
91
|
45
|
|
|
1 |
Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? |
0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective |
82
|
92
|
|
|
2 |
Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? |
0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures |
61
|
20
|
|
|
2 |
Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? |
0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures |
55
|
73
|
|
|
3 |
Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? |
0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising |
64
|
43
|
24
|
|
3 |
Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? |
0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising |
61
|
85
|
32
|
|
4 |
Does the Municipality enforce local laws and regulations impartially? |
Scale: 0=Not at all to 100= completely |
|
|
45
|
|
4 |
Does the Municipality enforce local laws and regulations impartially? |
Scale: 0=Not at all to 100= completely |
|
|
51
|
|
Incidence of Corruption: What is the degree of corruption?
Sub-criteria 3 |
Incidence of Corruption: What is the degree of corruption? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? |
0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient |
41
|
50
|
|
|
1 |
Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? |
0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient |
86
|
71
|
|
|
2 |
What is Corruption Perception level for the Municipal Government? |
Scale: 0= Completely corrupt to 100= Not at all corrupt |
|
|
51
|
|
2 |
What is Corruption Perception level for the Municipal Government? |
Scale: 0= Completely corrupt to 100= Not at all corrupt |
|
|
58
|
|
3 |
What is the Corruption Experience level with the Municipal Structures? |
% of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. |
|
|
98
|
|
3 |
What is the Corruption Experience level with the Municipal Structures? |
% of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. |
|
|
99
|
|
4 |
Are there local government systems/mechanisms to prevent corruption in your Municipality? |
0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms |
39
|
50
|
|
|
4 |
Are there local government systems/mechanisms to prevent corruption in your Municipality? |
0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms |
75
|
73
|
|
|
Transparency: Is information related to public service delivery performance and resources planning and utilization (including bidding processes) available and accessible for citizens?
Sub-criteria 1 |
Transparency: Is information related to public service delivery performance and resources planning and utilization (including bidding processes) available and accessible for citizens? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
How Transparent is your local Government? |
0-Not at all transparent to 100- Completely transparent |
|
|
40
|
|
1 |
How Transparent is your local Government? |
0-Not at all transparent to 100- Completely transparent |
|
|
40
|
|
2 |
Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? |
0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good |
84
|
45
|
26
|
|
2 |
Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? |
0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good |
70
|
81
|
33
|
|
3 |
Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? |
0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent |
86
|
43
|
|
|
3 |
Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? |
0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent |
70
|
88
|
|
|
4 |
Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? |
0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good |
73
|
28
|
|
|
4 |
Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? |
0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good |
66
|
81
|
|
|
5 |
Does the municipality have a website that is updated with the all relevant information? |
0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information |
98
|
25
|
|
|
5 |
Does the municipality have a website that is updated with the all relevant information? |
0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information |
93
|
90
|
|
|
Rule of Law: Effectiveness of Institutional Legal Framework: What is the level of effectiveness of the institutional legal framework - at local level?
Sub-criteria 2 |
Rule of Law: Effectiveness of Institutional Legal Framework: What is the level of effectiveness of the institutional legal framework - at local level? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? |
0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective |
91
|
45
|
|
|
1 |
Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? |
0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective |
82
|
92
|
|
|
2 |
Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? |
0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures |
61
|
20
|
|
|
2 |
Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? |
0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures |
55
|
73
|
|
|
3 |
Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? |
0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising |
64
|
43
|
24
|
|
3 |
Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? |
0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising |
61
|
85
|
32
|
|
4 |
Does the Municipality enforce local laws and regulations impartially? |
Scale: 0=Not at all to 100= completely |
|
|
45
|
|
4 |
Does the Municipality enforce local laws and regulations impartially? |
Scale: 0=Not at all to 100= completely |
|
|
51
|
|
Incidence of Corruption: What is the degree of corruption?
Sub-criteria 3 |
Incidence of Corruption: What is the degree of corruption? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? |
0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient |
41
|
50
|
|
|
1 |
Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? |
0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient |
86
|
71
|
|
|
2 |
What is Corruption Perception level for the Municipal Government? |
Scale: 0= Completely corrupt to 100= Not at all corrupt |
|
|
51
|
|
2 |
What is Corruption Perception level for the Municipal Government? |
Scale: 0= Completely corrupt to 100= Not at all corrupt |
|
|
58
|
|
3 |
What is the Corruption Experience level with the Municipal Structures? |
% of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. |
|
|
98
|
|
3 |
What is the Corruption Experience level with the Municipal Structures? |
% of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. |
|
|
99
|
|
4 |
Are there local government systems/mechanisms to prevent corruption in your Municipality? |
0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms |
39
|
50
|
|
|
4 |
Are there local government systems/mechanisms to prevent corruption in your Municipality? |
0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms |
75
|
73
|
|
|
ACCOUNTABILITY
Checks and Balances: Are there institutions, which have control, supervision, and sanction power on the local administration?
Sub-criteria 1 |
Checks and Balances: Are there institutions, which have control, supervision, and sanction power on the local administration? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? |
0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible |
0
|
10
|
|
|
1 |
Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? |
0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible |
47
|
79
|
|
|
2 |
Are local non-governmental organizations well equipped and skilled to hold local government accountable? |
(0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable |
14
|
5
|
|
|
2 |
Are local non-governmental organizations well equipped and skilled to hold local government accountable? |
(0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable |
50
|
77
|
|
|
3 |
Does the Municipal Council have oversight of the municipal government functions? |
0=no, 25=poor, 50=fair, 75, very good, 100=excellent, |
64
|
5
|
|
|
3 |
Does the Municipal Council have oversight of the municipal government functions? |
0=no, 25=poor, 50=fair, 75, very good, 100=excellent, |
64
|
92
|
|
|
4 |
Does the municipality management follow adequately the recommendations of the audits (State Audit)? |
0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time |
91
|
|
|
|
4 |
Does the municipality management follow adequately the recommendations of the audits (State Audit)? |
0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time |
75
|
|
|
|
5 |
Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) |
0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement |
59
|
10
|
|
|
5 |
Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) |
0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement |
55
|
79
|
|
|
Recourse: Are there any recourse mechanisms for different groups in place, and are they effective?
Sub-criteria 2 |
Recourse: Are there any recourse mechanisms for different groups in place, and are they effective? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? |
0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback |
98
|
45
|
|
|
1 |
Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? |
0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback |
90
|
92
|
|
|
2 |
Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? |
0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms |
71
|
45
|
|
|
2 |
Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? |
0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms |
83
|
77
|
|
|
3 |
How effective is the municipality in treating citizens or businesses complaints? |
0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective |
82
|
40
|
38
|
|
3 |
How effective is the municipality in treating citizens or businesses complaints? |
0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective |
85
|
77
|
37
|
|
Government's Responsiveness: What is the level of Municipality local government's responsiveness?
Sub-criteria 3 |
Government's Responsiveness: What is the level of Municipality local government's responsiveness? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? |
0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness |
84
|
38
|
|
|
1 |
Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? |
0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness |
82
|
90
|
|
|
2 |
Is the local government responsive to filed complaints of citizens? |
0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness |
|
28
|
42
|
|
2 |
Is the local government responsive to filed complaints of citizens? |
0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness |
|
88
|
37
|
|
3 |
What is the average of resolved complaints by the municipality? |
0=No data or & of cases resolved over the total cases |
|
|
|
60 |
3 |
What is the average of resolved complaints by the municipality? |
0=No data or & of cases resolved over the total cases |
|
|
|
|
Checks and Balances: Are there institutions, which have control, supervision, and sanction power on the local administration?
Sub-criteria 1 |
Checks and Balances: Are there institutions, which have control, supervision, and sanction power on the local administration? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? |
0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible |
0
|
10
|
|
|
1 |
Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? |
0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible |
47
|
79
|
|
|
2 |
Are local non-governmental organizations well equipped and skilled to hold local government accountable? |
(0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable |
14
|
5
|
|
|
2 |
Are local non-governmental organizations well equipped and skilled to hold local government accountable? |
(0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable |
50
|
77
|
|
|
3 |
Does the Municipal Council have oversight of the municipal government functions? |
0=no, 25=poor, 50=fair, 75, very good, 100=excellent, |
64
|
5
|
|
|
3 |
Does the Municipal Council have oversight of the municipal government functions? |
0=no, 25=poor, 50=fair, 75, very good, 100=excellent, |
64
|
92
|
|
|
4 |
Does the municipality management follow adequately the recommendations of the audits (State Audit)? |
0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time |
91
|
|
|
|
4 |
Does the municipality management follow adequately the recommendations of the audits (State Audit)? |
0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time |
75
|
|
|
|
5 |
Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) |
0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement |
59
|
10
|
|
|
5 |
Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) |
0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement |
55
|
79
|
|
|
Recourse: Are there any recourse mechanisms for different groups in place, and are they effective?
Sub-criteria 2 |
Recourse: Are there any recourse mechanisms for different groups in place, and are they effective? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? |
0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback |
98
|
45
|
|
|
1 |
Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? |
0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback |
90
|
92
|
|
|
2 |
Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? |
0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms |
71
|
45
|
|
|
2 |
Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? |
0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms |
83
|
77
|
|
|
3 |
How effective is the municipality in treating citizens or businesses complaints? |
0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective |
82
|
40
|
38
|
|
3 |
How effective is the municipality in treating citizens or businesses complaints? |
0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective |
85
|
77
|
37
|
|
Government's Responsiveness: What is the level of Municipality local government's responsiveness?
Sub-criteria 3 |
Government's Responsiveness: What is the level of Municipality local government's responsiveness? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? |
0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness |
84
|
38
|
|
|
1 |
Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? |
0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness |
82
|
90
|
|
|
2 |
Is the local government responsive to filed complaints of citizens? |
0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness |
|
28
|
42
|
|
2 |
Is the local government responsive to filed complaints of citizens? |
0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness |
|
88
|
37
|
|
3 |
What is the average of resolved complaints by the municipality? |
0=No data or & of cases resolved over the total cases |
|
|
|
60 |
3 |
What is the average of resolved complaints by the municipality? |
0=No data or & of cases resolved over the total cases |
|
|
|
|
PARTICIPATION AND CITIZEN ENGAGEMENT
Institutional Framework: Is there an effective institutional framework for managing citizen participation?
Sub-criteria 1 |
Institutional Framework: Is there an effective institutional framework for managing citizen participation? |
|||||
|
Indicator |
Scoring Scale |
Data Source |
|||
|
|
|
|
|||
1 |
Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? |
0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good |
73
|
10
|
|
|
1 |
Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? |
0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good |
59
|
79
|
|
|
2 |
Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? |
0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures |
14
|
10
|
|
|
2 |
Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? |
0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures |
53
|
75
|
|
|
3 |
How effective is the function of the Coordinator of public consultation and notification at your municipality? |
0=Not at all effective, 25=little, 50=average, 75=good, 100=very good |
84
|
0
|
|
|
3 |
How effective is the function of the Coordinator of public consultation and notification at your municipality? |
0=Not at all effective, 25=little, 50=average, 75=good, 100=very good |
68
|
85
|
|
|
4 |
How effective is the function of the Coordinator of the Right on Information at your Municipality? |
0=Not at all effective, 25=little, 50=average, 75=good, 100=very good |
84
|
0
|
|
|
4 |
How effective is the function of the Coordinator of the Right on Information at your Municipality? |
0=Not at all effective, 25=little, 50=average, 75=good, 100=very good |
70
|
85
|
|
|
5 |
Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? |
0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact |
59
|
|
|
|
5 |
Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? |
0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact |
61
|
|
|
|
Decision making: Is there an effective dialogue platform which ensures the involvement of all stakeholders in the process of decision making?
Sub-criteria 2 |
Decision making: Is there an effective dialogue platform which ensures the involvement of all stakeholders in the process of decision making? |
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Indicator |
Scoring Scale |
Data Source |
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1 |
Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? |
0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability |
2
|
8
|
|
|
1 |
Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? |
0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability |
41
|
77
|
|
|
2 |
Does Local Government engage youth in government decision making? |
0=never, 25=rarely, 50=sometimes, 75=often, 100=always |
66
|
5
|
|
|
2 |
Does Local Government engage youth in government decision making? |
0=never, 25=rarely, 50=sometimes, 75=often, 100=always |
59
|
77
|
|
|
3 |
Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? |
0=never, 25=rarely, 50=sometimes, 75=often, 100=always |
64
|
5
|
|
|
3 |
Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? |
0=never, 25=rarely, 50=sometimes, 75=often, 100=always |
50
|
77
|
|
|
4 |
Does the local government engage women in decision making? |
Average of three indices below |
|
|
|
34 |
4 |
Does the local government engage women in decision making? |
Average of three indices below |
|
|
|
62 |
41 |
Percentage of Women at the Municipal Council |
>=50% equals 100 points |
|
|
|
86 |
41 |
Percentage of Women at the Municipal Council |
>=50% equals 100 points |
|
|
|
61 |
42 |
Percentage of Women in Management Positions |
>=50% equals 100 points |
|
|
|
40 |
42 |
Percentage of Women in Management Positions |
>=50% equals 100 points |
|
|
|
38 |
43 |
Percentage of Women over total number of Municipal Employees |
>=50% equals 100 points |
|
|
|
78 |
43 |
Percentage of Women over total number of Municipal Employees |
>=50% equals 100 points |
|
|
|
86 |
5 |
How effective is the function of gender and domestic violence officer/professional in your municipality? |
0=Not at all effective, 25=little, 50=average, 75=good, 100=very good |
61
|
25
|
|
|
5 |
How effective is the function of gender and domestic violence officer/professional in your municipality? |
0=Not at all effective, 25=little, 50=average, 75=good, 100=very good |
61
|
94
|
|
|
Citizen Engagement: What is the level of citizen engagement?
Sub-criteria 3 |
Citizen Engagement: What is the level of citizen engagement? |
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Indicator |
Scoring Scale |
Data Source |
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1 |
Do citizens participate in local government strategic planning meetings? |