| 
     Effectiveness and Efficiency 
     | 
    
     75 
     | 
     | 
    
     Transparency & Rule of Law 
     | 
    
     70 
     | 
  
    | 
     Clear vision and inclusive planning 
     | 
    
     76 
     | 
     | 
    
     Transparent and accessible information 
     | 
    
     71 
     | 
  
    | 
     General Local Plan 
     | 
    
     76 
     | 
     | 
    
     Transparency 
     | 
    
     48 
     | 
  
  | 
   Strategic Plan 
   | 
  
   0 
   | 
   | 
  
   Information around projects, activities etc.
 
   | 
  
   68 
   | 
 
  | 
   Operational Development Plans 
   | 
  
   0 
   | 
   | 
  
   Transparent administrative procedures 
 
   | 
  
   86 
   | 
 
  | 
   Annual Sectorial Plans
 
   | 
  
   78 
   | 
   | 
  
   Access to information about services performance 
   | 
  
   70 
   | 
 
  | 
   Implementation of plans
 
   | 
  
   76 
   | 
   | 
  
   Updated Website with all the relevant information
 
   | 
  
   84 
   | 
 
  | 
   Financial Management 
   | 
  
   70 
   | 
   | 
  
   Rule of Law 
   | 
  
   65 
   | 
 
  | 
   Medium Term Budget Programme 
   | 
  
   79 
   | 
   | 
  
   Effectiveness of Institutional Legal Framework
 
   | 
  
   90 
   | 
 
  | 
   Administration and Department staffing 
   | 
  
   90 
   | 
   | 
  
   Educative measures on citizens legal rights and obligations 
   | 
  
   59 
   | 
 
  | 
   Financial management mechanisms 
   | 
  
   85 
   | 
   | 
  
   Awareness raising on aws and local regulation
 
   | 
  
   60 
   | 
 
  | 
   Collection of Local Revenues 
   | 
  
   26 
   | 
   | 
  
   Impartially enforcement of local laws and regulations
 
   | 
  
   50 
   | 
 
  | 
   Informed Decision-Making 
   | 
  
   75 
   | 
   | 
  
   Corruption 
   | 
  
   74 
   | 
 
  | 
   Reliable statistics and up to date information 
   | 
  
   79 
   | 
   | 
  
   Anti-corruption policy, strategy, or action plan 
   | 
  
   70 
   | 
 
  | 
   Reliability of data on the Land Registry  
   | 
  
   63 
   | 
   | 
  
   Perception on corruption 
   | 
  
   58 
   | 
 
  | 
   Usage of GIS Platform 
   | 
  
   69 
   | 
   | 
  
   Corruption Experience 
   | 
  
   97 
   | 
 
  | 
   Comprehensive Reporting System  
   | 
  
   88 
   | 
   | 
  
   Mechanisms to prevent corruption 
   | 
  
   71 
   | 
 
  | 
   Cooperation with third parties 
   | 
  
   83 
   | 
   | 
  
   Participation and Citizen Engagement 
   | 
  
   55 
   | 
 
  | 
   Consultation with central goverment
 
   | 
  
   85 
   | 
   | 
  
   Institutional Framework 
   | 
  
   68 
   | 
 
  | 
   Coordination among departments
 
   | 
  
   87 
   | 
   | 
  
   Patforms for citizen participation 
   | 
  
   58 
   | 
 
  | 
   Cooperation with donors and international community
 
   | 
  
   77 
   | 
   | 
  
   Community structures arising from civil initiative 
   | 
  
   52 
   | 
 
  | 
   Cooperation with other municipalities
 
   | 
  
   73 
   | 
   | 
  
   Coordinator of Public consultation & Notification 
   | 
  
   71 
   | 
 
  | 
   Internal cooperation within the municipal council
 
   | 
  
   92 
   | 
   | 
  
   Coordinator of the Right on Information 
   | 
  
   72 
   | 
 
  | 
   Satisfaction towards services 
   | 
  
   70 
   | 
   | 
  
   Participatory budget system 
   | 
  
   87 
   | 
 
  | 
   Access to municipal service delivery 
   | 
  
   73 
   | 
   | 
  
   Involvement of all stakeholders  
   | 
  
   61 
   | 
 
  | 
   Quality of service delivery  
   | 
  
   49 
   | 
   | 
  
   Influence of CSO-s in decision-making
 
   | 
  
   57 
   | 
 
  | 
   Municipality Assessments for Services Provided 
   | 
  
   69 
   | 
   | 
  
   Engagement of youth in decision-making
 
   | 
  
   67 
   | 
 
  | 
   Equal access to local government services 
   | 
  
   78 
   | 
   | 
  
   Engagement of vulnerable groups in decision- making
 
   | 
  
   66 
   | 
 
  | 
   Obtaining municipal administrative services 
   | 
  
   66 
   | 
   | 
  
   Engagement of women in decision-making
 
   | 
  
   47 
   | 
 
  | 
   Gender equality in access to services 
   | 
  
   84 
   | 
   | 
  
   Gender and Domestic Violence Officer
 
   | 
  
   69 
   | 
 
  | 
   Accountability 
   | 
  
   66 
   | 
   | 
  
   Citizen Engagement 
   | 
  
   46 
   | 
 
  | 
   Control mechanisms 
   | 
  
   70 
   | 
   | 
  
   Participation of citizens in municipal meetings 
   | 
  
   64 
   | 
 
  | 
   Open forums for CSOs to engage with local authorities 
   | 
  
   59 
   | 
   | 
  
   Engagement with local government or CSOs  
   | 
  
   2 
   | 
 
  | 
   Well equipped and skilled local NGOs 
   | 
  
   64 
   | 
   | 
  
   Participation of citizens on local government projects 
   | 
  
   66 
   | 
 
  | 
   The supervisory role of Municipal Counsil 
   | 
  
   71 
   | 
   | 
  
   Involvement in monitoring and evaluation  
   | 
  
   54 
   | 
 
  | 
   Following of recommendations of state audit 
   | 
  
   94 
   | 
   | 
  
   Civil engagement 
   | 
  
   46 
   | 
 
  | 
   Involment of community councils in monitoring  
   | 
  
   62 
   | 
   | 
  
   Membership in political parties, trade unions and NGOs 
   | 
  
   7 
   | 
 
  | 
   Recourse 
   | 
  
   72 
   | 
   | 
  
   Awareness of legal rights and responsibilities  
   | 
  
   79 
   | 
 
  | 
   Mechanisms for lodging complaints  
   | 
  
   81 
   | 
   | 
  
   Active Citizens in Interaction on Local Issues 
   | 
  
   30 
   | 
 
  | 
   Mechanisms  to share inputs  
   | 
  
   66 
   | 
   | 
  
   CSOs active in educating citizens 
   | 
  
   46 
   | 
 
  | 
   Effectivity on treating complaints 
   | 
  
   69 
   | 
   | 
  
   The capability of media to raise awareness 
   | 
  
   70 
   | 
 
  | 
   Responsiveness 
   | 
  
   57 
   | 
   | 
  
     
      
      
     
   | 
   | 
 
  | 
   Responsiveness to requests  from the community  
   | 
  
   72 
   | 
   | 
   | 
 
 
  |  
   Responding to complaints 
   | 
  
   43 
   | 
   | 
   | 
 
  | 
   The average of complaints fully addressed 
   | 
  
   0 
   | 
   | 
   |