The Municipality of Delvina

Delvina

The new Municipality of Delvinë consists in two administrative units, Delvinë and Vergo, and has under its administration one city and 17 villages. Delvina Municipality is located in southern Albania in an area of 183 km2 and is bordered to the north with Gjirokastër, to the south with Sarandë and Finiq, to the west with Himarë and to the east with Delvinë. The Municipality of Delvinë has a rich history of the city, as it had a strategic role in the development of the Albanian state. However, the last years the municipality is struggling due to the high migration, especially of youth and educated population. The municipality according to the civil registry for 2016 has 21,045 habitants. The economy of is focused mostly on agriculture and livestock. However, within the municipal territory there is also a gas storage site, which is used by a private concession company.

Delvina Delvina City
Delvina Delvina City
Municipality Municipality Center Administrative Units Respective cities and villages
Delvina Delvina City Delvina Delvina City, Villages; Bamatat, Vllahat, Rusan, Lefterhor, Kakodhiq, Sopot, Stjar, Vane, Blerimas
Delvina Delvina City Vergo Villages; Vergo, Tatzat, Kalase, Fushe Verri, Senice, Kopacez, Qafe Dardhe, Bajkaj
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Final Score of Local Government Mapping 2020
61

Criteria 1 EFFECTIVENESS AND EFFICIENCY 68

Sub-criteria 1 Does the public administration have a clear vision and participatory and inclusive plan to achieve development? 78

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 0 0 0
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 81 66 74
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration 0 0 0
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans 25 12 19
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 25 31 28
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 79 84 82
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 25 29 27
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 71 84 78

Sub-criteria 2 Financial Management: Is there an effective and efficient planning and management of local financial resources? 57

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 0 0 0
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 82 63 73
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 69 69
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 79 79
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 54 54
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 68 68
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 23 23
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 10 10

Sub-criteria 3 Informed Decision-Making: Is the decision-making based on reliable and updated information? 63

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 56 27 41
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 77 72 75
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 38 38
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 52 52
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 0 0
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 56 56
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 46 46
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 69 69

Sub-criteria 4 Effective coordination and cooperation: Are the municipality interactions with central government, donors, other municipalities etc. effective and efficient? 62

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 63 63
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 56 56
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 81 81
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 80 80
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 50 50
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 38 38
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 63 63
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 63 63
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 79 79
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 73 73

Sub-criteria 5 Satisfaction towards services: What is the degree of citizens' satisfaction with the quality of public service delivery and its accessibility? 78

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 79 79
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 95 95
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 64 64
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 49 49
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 38 17 28
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 50 81 66
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 65 54 60
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 80 84 82
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 77 79 78
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 84 71 78
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 100 100
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 100 100

Criteria 2 TRANSPARENCY & RULE OF LAW 64

Sub-criteria 1 Transparency: Is information related to public service delivery performance and resources planning and utilization (including bidding processes) available and accessible for citizens? 65

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 66 66
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 67 67
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 63 35 56 51
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 81 72 54 69
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 59 60 60
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 82 69 76
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 63 39 51
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 59 63 61
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 0 0 0
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 52 56 54

Sub-criteria 2 Rule of Law: Effectiveness of Institutional Legal Framework: What is the level of effectiveness of the institutional legal framework - at local level? 66

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 71 50 61
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 86 78 82
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 31 44 37
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 50 72 61
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 44 15 55 38
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 45 53 51 50
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 72 72
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 71 71

Sub-criteria 3 Incidence of Corruption: What is the degree of corruption? 60

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 0 0 0
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 35 38 37
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 65 65
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 83 83
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 93 93
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 85 85
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 0 0 0
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 39 34 37

Criteria 3 ACCOUNTABILITY 68

Sub-criteria 1 Checks and Balances: Are there institutions, which have control, supervision, and sanction power on the local administration? 52

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 25 29 27
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 2 38 20
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 13 50 32
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 19 38 29
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 62 54 58
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 64 75 70
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 83 83
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 98 98
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 17 35 26
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 33 50 42

Sub-criteria 2 Recourse: Are there any recourse mechanisms for different groups in place, and are they effective? 67

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 75 48 61
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 80 64 72
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 37 38 37
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 61 50 56
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 62 69 60 63
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 79 79 60 73

Sub-criteria 3 Government's Responsiveness: What is the level of Municipality local government's responsiveness? 85

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 73 50 62
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 77 84 81
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 50 79 64
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 78 100 89
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases 67 67
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases

Criteria 4 PARTICIPATION AND CITIZEN ENGAGEMENT 43

Sub-criteria 1 Institutional Framework: Is there an effective institutional framework for managing citizen participation? 50

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 31 33 32
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 63 66 65
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 10 38 24
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 19 31 25
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 48 38 43
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 68 34 51
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 50 29 40
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 68 34 51
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 29 29
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 59 59

Sub-criteria 2 Decision making: Is there an effective dialogue platform which ensures the involvement of all stakeholders in the process of decision making? 53

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 25 40 32
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 8 53 31
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 37 40 38
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 50 47 49
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 21 40 30
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 41 41 41
4 Does the local government engage women in decision making? Average of three indices below 84 84
4 Does the local government engage women in decision making? Average of three indices below 97 97
41 Percentage of Women at the Municipal Council >=50% equals 100 points 67 67
41 Percentage of Women at the Municipal Council >=50% equals 100 points 91 91
42 Percentage of Women in Management Positions >=50% equals 100 points 87 87
42 Percentage of Women in Management Positions >=50% equals 100 points 100 100
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 99 99
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 100 100
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 62 31 46
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 50 41 46

Sub-criteria 3 Citizen Engagement: What is the level of citizen engagement? 43

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 38 29 34
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 44 69 57
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 19 19
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 20 20
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 54 40 47
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 62 53 58
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 38 17 28
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 28 47 38

Sub-criteria 4 Civic engagement: What is the level of civic engagement? 27

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 33 33
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 7 7
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 46 54 50
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 44 66 55
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 49 49
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 4 4
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 25 25
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 38 38
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 44 83 64
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 25 41 33



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Demographic Profile

Surface (km2)Number of Administrative UnitsNumber of CitiesNumber VillagesNumber of FamiliesPopulation Civil Register 2016Population Cencus 2011
182.9021176523210457598

Social Profile

Number of beneficiary households of economic aidNumber of persons with disabilities receiving social paymentsNumber of caretakers receiving social paymentNumber of health centersNumber of polyclinicsNumber of ambulances
11626276218

Educational Profile

Kindergartens Level 1 (1-3 Year old)Kindergartens Level 1 (4-6 Year old)Elementary SchoolHigh School
Number of KindergartensNumber of childrenNumber of educatorsNumber of KindergartensNumber of childrenNumber of educatorsNumber elementary schoolsNumber of pupilsNumber of teachersNumber of high-schoolsNumber of pupilsNumber of teachers
118314332191886392127015

Economic Profile

Number of Businesses (total)Large BusinessesSmall BusinessesNumber of FarmsAgricultural Land Surface (in ha)
2903525514102750

Administrative Profile

Number of Municipal EmployeesCity Council Members
MenWomenTotalMenWomenTotal
807415410515

Delvina Municipality Administrative Map

Local Governance Mapping - Delvina Municipality

61
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Effectiveness and Efficiency

68

Transparency & Rule of Law

64

Clear vision and inclusive planning

78

Transparent and accessible information

65

General Local Plan

74

Transparency

67

Strategic Plan

0

Information around projects, activities etc.

69

Operational Development Plans

0

Transparent administrative procedures

76

Annual Sectorial Plans

82

Access to information about services performance

61

Implementation of plans

78

Updated Website with all the relevant information

54

Financial Management

57

Rule of Law

66

Medium Term Budget Programme

73

Effectiveness of Institutional Legal Framework

82

Administration and Department staffing

79

Educative measures on citizens legal rights and obligations

61

Financial management mechanisms

68

Awareness raising on aws and local regulation

50

Collection of Local Revenues

10

Impartially enforcement of local laws and regulations

71

Informed Decision-Making

63

Corruption

60

Reliable statistics and up to date information

75

Anti-corruption policy, strategy, or action plan

37

Reliability of data on the Land Registry

52

Perception on corruption

83

Usage of GIS Platform

56

Corruption Experience

85

Comprehensive Reporting System

69

Mechanisms to prevent corruption

37

Cooperation with third parties

62

Participation and Citizen Engagement

43

Consultation with central goverment

56

Institutional Framework

50

Coordination among departments

80

Patforms for citizen participation

65

Cooperation with donors and international community

38

Community structures arising from civil initiative

25

Cooperation with other municipalities

63

Coordinator of Public consultation & Notification

51

Internal cooperation within the municipal council

73

Coordinator of the Right on Information

51

Satisfaction towards services

78

Participatory budget system

59

Access to municipal service delivery

95

Involvement of all stakeholders

53

Quality of service delivery

49

Influence of CSO-s in decision-making

31

Municipality Assessments for Services Provided

66

Engagement of youth in decision-making

49

Equal access to local government services

82

Engagement of vulnerable groups in decision- making

41

Obtaining municipal administrative services

78

Engagement of women in decision-making

97

Gender equality in access to services

100

Gender and Domestic Violence Officer

46

Accountability

68

Citizen Engagement

43

Control mechanisms

52

Participation of citizens in municipal meetings

57

Open forums for CSOs to engage with local authorities

20

Engagement with local government or CSOs

20

Well equipped and skilled local NGOs

29

Participation of citizens on local government projects

58

The supervisory role of Municipal Counsil

70

Involvement in monitoring and evaluation

38

Following of recommendations of state audit

98

Civil engagement

27

Involment of community councils in monitoring

42

Membership in political parties, trade unions and NGOs

7

Recourse

67

Awareness of legal rights and responsibilities

55

Mechanisms for lodging complaints

72

Active Citizens in Interaction on Local Issues

4

Mechanisms to share inputs

56

CSOs active in educating citizens

38

Effectivity on treating complaints

73

The capability of media to raise awareness

33

Responsiveness

85

Responsiveness to requests from the community

81

Responding to complaints

89

The average of complaints fully addressed

0
Legends
85(80 - 100 points) very good
65(60 - 79 points) good
50(40 - 59 points) average
32(20 - 39 points) poor
15(0 - 19 points) very poor