The Municipality of Shkoder

Shkoder

Shkodra Municipality is bordered by Malësia e Madhe Municipality to the north, Montenegro to the west, Tropoja Municipality to the east, Vau i Dejës Municipality to the south and partially by Lezha Municipality. Shkodra city is the seat of this municipality. The new municipality of Shkodra encompasses 11 administrative units, namely: Shkodra, Ana e Malit, Bërdica, Dajç, Guri i Zi, Postriba, Pult, Rrethinat, Shala, Shosh and Velipoja. Shkodra Municipality administers a town and 93 villages. Based on the 2011 Census, this municipality counts 135,612 inhabitants, whereas based on data from the Civil Registration Office, this municipality counts 200.889 inhabitants.
The geographical location of Shkodra Municipality and climate conditions mark some advantages for agriculture and tourism development. The region, over a surface area of 100 km, has optimal natural conditions for coastal and lake tourism (Velipoja and lake Shkodra); mountain tourism (Thethi); cultural tourism (Shkodra town and Rozafa castle), as well as agro-tourism. Natural recourses, vicinity with Montenegro and traditional links with cross-border community provide important opportunities for social and economic development of Shkodra. Over the recent years, Shkodra Municipality has achieved considerable development in infrastructure, and in major investments, such as Buna bridge, the border with Muriqan, Shkodra- Hani iHotit highway, finalisation of the urban ring road construction or construction of pedestrian areas.

Shkoder Shkodra City
Shkoder Shkodra City Shkoder Shkodra City Shkoder Shkodra City Shkoder Shkodra City Shkoder Shkodra City Shkoder Shkodra City Shkoder Shkodra City Shkoder Shkodra City Shkoder Shkodra City Shkoder Shkodra City
Municipality Municipality Center Administrative Units Respective cities and villages
Shkoder Shkodra City Shkodra Shkodra City
Shkoder Shkodra City Ana e Malit Villages; Oblike, Babot, Muriqan, Shtuf, Dramosh, Oblike e siperme, Obot, Vallas, Velinaj, Vidhgar
Shkoder Shkodra City Berdica Villages; Berdice e Madhe, Berdice e mesme, Berdice e siperme, Trush, Beltoje, Mali Hebaj
Shkoder Shkodra City Dajc Villages; Dajc, Samrisht i Ri, Samrisht i Siperm, Belaj, Mali i Gjymtit, Pentar, Rrushkull, Mushan, Darragjat, Suka-Dajc, Shirq
Shkoder Shkodra City Guri I Zi Villages; Guri i Zi, Juban, Ganjolle, Kuc, Rrence, Vukatane, Gajtan, Rragam, Sheldi, Mazrek, Shpor
Shkoder Shkodra City Postriba Villages; Mes, Dragoc, Boks, Kullaj, Myselim, Drisht, Ura e shtrenjte, Domen, Shakote, Prekal, Vilez
Shkoder Shkodra City Pult Villages; Pog, Kir, Gjuraj, Plan, Xhan, Brucaj, Mgull
Shkoder Shkodra City Rrethinat Villages; Dobrac, Grude e Re, Shtoj i Ri, Guci e Re, Shtoj i vjeter, Zues, Golem, Hot i Ri, Bleran, Bardhaj
Shkoder Shkodra City Shale Villages; Breg-Lumi, Abat, Nicaj-Shale, Lekaj, Vuksanaj, Pecaj, Theth, Nderlysaj, Gimaj, Nenmavriq, Lotaj
Shkoder Shkodra City Shosh Villages; Ndrejaj, Nikaj-Shosh, Palaj, Pepsumaj, Brashte
Shkoder Shkodra City Velipoja Villages; Velipoje, Pulaj, Luarze, Baks-Rrjoll, Gomsiqe, Baks i ri, Pulaj, Rec i Ri, Cas, Mali Kolaj
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Final Score of Local Government Mapping 2020
63

Criteria 1 EFFECTIVENESS AND EFFICIENCY 70

Sub-criteria 1 Does the public administration have a clear vision and participatory and inclusive plan to achieve development? 76

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 80 70 75
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 98 66 82
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 83 50 67
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 87 66 77
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 80 60 70
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 85 55 70

Sub-criteria 2 Financial Management: Is there an effective and efficient planning and management of local financial resources? 69

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 87 83 85
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 97 73 85
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 86 86
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 88 88
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 80 80
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 78 78
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 21 21
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 25 25

Sub-criteria 3 Informed Decision-Making: Is the decision-making based on reliable and updated information? 71

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 78 58 68
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 80 52 66
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 75 75
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 75 75
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 47 47
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 68 68
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 82 82
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 73 73

Sub-criteria 4 Effective coordination and cooperation: Are the municipality interactions with central government, donors, other municipalities etc. effective and efficient? 65

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 43 43
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 15 15
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 80 80
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 87 87
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 80 80
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 88 88
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 70 70
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 63 63
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 80 80
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 73 73

Sub-criteria 5 Satisfaction towards services: What is the degree of citizens' satisfaction with the quality of public service delivery and its accessibility? 68

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 78 78
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 80 80
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 44 44
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 49 49
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 78 43 61
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 52 48 50
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 80 60 70
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 93 57 75
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 63 54 59
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 54 57 56
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 100 100
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 100 100

Criteria 2 TRANSPARENCY & RULE OF LAW 63

Sub-criteria 1 Transparency: Is information related to public service delivery performance and resources planning and utilization (including bidding processes) available and accessible for citizens? 69

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 43 43
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 50 50
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 87 58 38 61
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 92 66 34 64
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 93 68 81
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 95 55 75
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 83 55 69
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 87 50 69
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 92 81 87
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 98 75 87

Sub-criteria 2 Rule of Law: Effectiveness of Institutional Legal Framework: What is the level of effectiveness of the institutional legal framework - at local level? 62

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 97 58 78
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 82 66 74
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 76 43 60
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 75 46 61
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 82 58 42 61
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 82 71 34 62
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 45 45
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 51 51

Sub-criteria 3 Incidence of Corruption: What is the degree of corruption? 59

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 73 25 49
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 40 32 36
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 54 54
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 53 53
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 48 48
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 96 96
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 71 27 49
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 73 32 53

Criteria 3 ACCOUNTABILITY 63

Sub-criteria 1 Checks and Balances: Are there institutions, which have control, supervision, and sanction power on the local administration? 71

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 75 48 62
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 92 39 66
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 62 50 56
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 67 57 62
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 70 50 60
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 78 63 71
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 95 95
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 95 95
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 73 48 61
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 78 43 61

Sub-criteria 2 Recourse: Are there any recourse mechanisms for different groups in place, and are they effective? 69

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 82 76 79
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 97 59 78
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 85 65 75
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 83 59 71
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 87 73 38 66
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 93 39 45 59

Sub-criteria 3 Government's Responsiveness: What is the level of Municipality local government's responsiveness? 49

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 92 70 81
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 97 38 68
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 73 42 58
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 39 20 30
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases 63 63
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases

Criteria 4 PARTICIPATION AND CITIZEN ENGAGEMENT 57

Sub-criteria 1 Institutional Framework: Is there an effective institutional framework for managing citizen participation? 69

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 78 55 67
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 97 57 77
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 67 43 55
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 65 52 59
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 73 58 66
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 82 30 56
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 83 63 73
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 87 29 58
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 80 80
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 95 95

Sub-criteria 2 Decision making: Is there an effective dialogue platform which ensures the involvement of all stakeholders in the process of decision making? 68

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 60 48 54
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 60 61 61
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 63 48 56
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 75 55 65
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 76 45 61
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 82 50 66
4 Does the local government engage women in decision making? Average of three indices below 82 82
4 Does the local government engage women in decision making? Average of three indices below 79 79
41 Percentage of Women at the Municipal Council >=50% equals 100 points 90 90
41 Percentage of Women at the Municipal Council >=50% equals 100 points 79 79
42 Percentage of Women in Management Positions >=50% equals 100 points 80 80
42 Percentage of Women in Management Positions >=50% equals 100 points 59 59
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 77 77
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 98 98
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 80 65 73
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 90 52 71

Sub-criteria 3 Citizen Engagement: What is the level of citizen engagement? 49

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 70 55 63
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 82 45 64
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 28 28
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 6 6
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 78 63 71
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 87 46 67
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 71 52 62
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 73 45 59

Sub-criteria 4 Civic engagement: What is the level of civic engagement? 43

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 40 40
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 12 12
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 70 52 61
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 53 57 55
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 45 45
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 13 13
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 50 50
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 82 82
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 72 50 61
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 62 41 52



Download Municipality Profile

Demographic Profile

Surface (km2)Number of Administrative UnitsNumber of CitiesNumber VillagesNumber of FamiliesPopulation Civil Register 2016Population Cencus 2011
872.711119362671200889135612

Social Profile

Number of beneficiary households of economic aidNumber of persons with disabilities receiving social paymentsNumber of caretakers receiving social paymentNumber of health centersNumber of polyclinicsNumber of ambulances
409575029117427

Educational Profile

Kindergartens Level 1 (1-3 Year old)Kindergartens Level 1 (4-6 Year old)Elementary SchoolHigh School
Number of KindergartensNumber of childrenNumber of educatorsNumber of KindergartensNumber of childrenNumber of educatorsNumber elementary schoolsNumber of pupilsNumber of teachersNumber of high-schoolsNumber of pupilsNumber of teachers
59167412298400592169224306

Economic Profile

Number of Businesses (total)Large BusinessesSmall BusinessesNumber of FarmsAgricultural Land Surface (in ha)
5954923503133451592

Administrative Profile

Number of Municipal EmployeesCity Council Members
MenWomenTotalMenWomenTotal
224141365282351

Shkoder Municipality Administrative Map

Local Governance Mapping - Shkoder Municipality

63
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Effectiveness and Efficiency

70

Transparency & Rule of Law

63

Clear vision and inclusive planning

76

Transparent and accessible information

69

General Local Plan

82

Transparency

50

Strategic Plan

0

Information around projects, activities etc.

64

Operational Development Plans

0

Transparent administrative procedures

75

Annual Sectorial Plans

77

Access to information about services performance

69

Implementation of plans

70

Updated Website with all the relevant information

87

Financial Management

69

Rule of Law

62

Medium Term Budget Programme

85

Effectiveness of Institutional Legal Framework

74

Administration and Department staffing

88

Educative measures on citizens legal rights and obligations

61

Financial management mechanisms

78

Awareness raising on aws and local regulation

62

Collection of Local Revenues

25

Impartially enforcement of local laws and regulations

51

Informed Decision-Making

71

Corruption

59

Reliable statistics and up to date information

66

Anti-corruption policy, strategy, or action plan

36

Reliability of data on the Land Registry

75

Perception on corruption

53

Usage of GIS Platform

68

Corruption Experience

96

Comprehensive Reporting System

73

Mechanisms to prevent corruption

53

Cooperation with third parties

65

Participation and Citizen Engagement

57

Consultation with central goverment

15

Institutional Framework

69

Coordination among departments

87

Patforms for citizen participation

77

Cooperation with donors and international community

88

Community structures arising from civil initiative

59

Cooperation with other municipalities

63

Coordinator of Public consultation & Notification

56

Internal cooperation within the municipal council

73

Coordinator of the Right on Information

58

Satisfaction towards services

68

Participatory budget system

95

Access to municipal service delivery

80

Involvement of all stakeholders

68

Quality of service delivery

49

Influence of CSO-s in decision-making

61

Municipality Assessments for Services Provided

50

Engagement of youth in decision-making

65

Equal access to local government services

75

Engagement of vulnerable groups in decision- making

66

Obtaining municipal administrative services

56

Engagement of women in decision-making

79

Gender equality in access to services

100

Gender and Domestic Violence Officer

71

Accountability

63

Citizen Engagement

49

Control mechanisms

71

Participation of citizens in municipal meetings

64

Open forums for CSOs to engage with local authorities

66

Engagement with local government or CSOs

6

Well equipped and skilled local NGOs

62

Participation of citizens on local government projects

67

The supervisory role of Municipal Counsil

71

Involvement in monitoring and evaluation

59

Following of recommendations of state audit

95

Civil engagement

43

Involment of community councils in monitoring

61

Membership in political parties, trade unions and NGOs

12

Recourse

69

Awareness of legal rights and responsibilities

55

Mechanisms for lodging complaints

78

Active Citizens in Interaction on Local Issues

13

Mechanisms to share inputs

71

CSOs active in educating citizens

82

Effectivity on treating complaints

59

The capability of media to raise awareness

52

Responsiveness

49

Responsiveness to requests from the community

68

Responding to complaints

30

The average of complaints fully addressed

0
Legends
85(80 - 100 points) very good
65(60 - 79 points) good
50(40 - 59 points) average
32(20 - 39 points) poor
15(0 - 19 points) very poor