The Municipality of Lezhe

Lezhe

Lezha Municipality is one of the 61 municipalities of the Republic of Albania which is located on the north-western part of the country. Lezha, extended on both banks of River Drin, surrounded by Kune and Vain lagoons and Shëngjin beach provides diversified opportunities for further development of tourism . Geographic area: Lezha is bordered by Vau i Dejës and Puka municipalities to the north, Adriatic Sea to the west, Mirdita Municipality to the east and Kurbin Municipality to the south. Lezha city is the seat of this municipality. This municipality consists of 10 administrative units, namely: Lezha, Shëngjini, Zejmeni, Shënkolli, Balldreni, Kallmeti, Blinishti, Dajçi, Ungreji and Kolshi. The new municipality administers two towns (Lezha and Shëngjini) and 65 villages. The municipality encompasses 10 administrative units (Lezha, Shëngjin, Shënkoll, Zejmen, Kallmet, Dajç, Blinisht, Balldre, Kolsh, Ungrej); it extends over a surface area of 1,588.4 km2and its population is 108,027 inhabitants, of which 50,000 live in Lezha city. Lezha is the main centre of this municipality. Lezha city, region and prefecture have been established in 385 B.C. by Dionysius of Syracuse. Over different time periods, Lezha city has played a particular role in the Illyrian-Albanian history. Its geographical position paired with its suburbs isone of the reasons why Lezha since antiquity has been an important trading and political-military centre. Lezha owing to Shëngjin outlet has facilitated numerous exchanges in different economic and cultural fields with countries abroad, affecting significantly the social development. This is one of the reasons why in this particular town during historic moments political and cultural activities of high national level have been organised, such as: “League of Lezha” in 1444 and “Arbëri Assembly” in 1703. It is a fact that this area has been inhabited continuously by Illyrian-Arbëresh-Albanian populations, at least since century VIII BC.

Lezhe Lezha City
Lezhe Lezha City Lezhe Lezha City Lezhe Lezha City Lezhe Lezha City Lezhe Lezha City Lezhe Lezha City Lezhe Lezha City Lezhe Lezha City Lezhe Lezha City
Municipality Municipality Center Administrative Units Respective cities and villages
Lezhe Lezha City Lezha Lezha City
Lezhe Lezha City Shengjin Shengjin City, Villages; Ishull-Shengjin, Ishull- Lezhe, Mali-Shengjin, Mali- Rencit, Koder Mulliri
Lezhe Lezha City Zejmen Villages; Zejmen, Tresh, Pruell, Berzane, Pllane, Markatomaj, Spiten
Lezhe Lezha City Shenkoll Villages; Shenkoll, Rile, Tale 1, Tale 2, Barbulloje, Gryke-Lumi, Gajush, Alk
Lezhe Lezha City Balldren Villages; Balldren, Mali-Kakariq, Qender-Kakariq, Gocaj, Balldren i Ri, Torovice, Malecaj, Koljakaj
Lezhe Lezha City Kallmet Villages; Kallmet i Madh, Kallmet i Vogel, Rraboshte, Merqi
Lezhe Lezha City Blinisht Villages; Blinisht, Troshan, Fishte, Krajne, Piraj, Baqel, Kodhel
Lezhe Lezha City Dajc Villages; Dajc, Gjader, Gramsh, Mabe, Dragush, Koterr, Zojs
Lezhe Lezha City Ungrej Villages; Ungrej, Kashnjet, Gjobardhaj, Kalivac, Ras-Bute, Zinaj, Fregen, Kaluer, Sukaxhi
Lezhe Lezha City Kolsh Villages; Kolsh, Gjash, Kacinar, Patalej, Lalm, Lalm Lukaj, Vele, Manati, Gryke, Barbulloje e Re
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Final Score of Local Government Mapping 2020
57

Criteria 1 EFFECTIVENESS AND EFFICIENCY 62

Sub-criteria 1 Does the public administration have a clear vision and participatory and inclusive plan to achieve development? 56

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 90 60 75
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 73 48 61
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 73 48 61
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 66 50 58
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 64 46 55
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 64 46 55
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 54 45 49
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 63 44 54
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 63 44 54

Sub-criteria 2 Financial Management: Is there an effective and efficient planning and management of local financial resources? 63

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 36 45 40
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 88 71 80
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 88 71 80
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 82 82
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 77 77
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 77 77
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 73 73
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 68 68
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 68 68
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 26 26
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 27 27
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 27 27

Sub-criteria 3 Informed Decision-Making: Is the decision-making based on reliable and updated information? 52

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 59 39 49
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 61 52 57
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 61 52 57
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 54 54
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 50 50
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 50 50
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 41 41
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 46 46
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 46 46
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 55 55
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 55 55
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 55 55

Sub-criteria 4 Effective coordination and cooperation: Are the municipality interactions with central government, donors, other municipalities etc. effective and efficient? 71

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 36 36
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 70 70
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 70 70
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 75 75
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 79 79
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 79 79
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 73 73
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 63 63
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 63 63
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 54 54
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 61 61
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 61 61
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 41 41
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 84 84
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 84 84

Sub-criteria 5 Satisfaction towards services: What is the degree of citizens' satisfaction with the quality of public service delivery and its accessibility? 65

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 86 86
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 72 72
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 86 86
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 48 48
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 28 28
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 28 28
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 50 36 43
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 52 46 49
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 52 46 49
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 77 77 77
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 77 77 77
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 64 45 55
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 58 47 53
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 48 36 42
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 58 47 53
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 100 100
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 100 100
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 100 100

Criteria 2 TRANSPARENCY & RULE OF LAW 59

Sub-criteria 1 Transparency: Is information related to public service delivery performance and resources planning and utilization (including bidding processes) available and accessible for citizens? 63

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 47 47
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 29 29
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 29 29
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 53 36 45 44
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 77 67 27 57
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 77 67 27 57
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 82 50 66
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 89 69 79
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 89 69 79
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 50 40 45
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 79 56 68
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 79 56 68
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 84 70 77
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 91 73 82
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 91 73 82

Sub-criteria 2 Rule of Law: Effectiveness of Institutional Legal Framework: What is the level of effectiveness of the institutional legal framework - at local level? 54

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 82 61 71
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 88 67 78
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 88 67 78
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 43 48 45
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 66 42 54
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 66 42 54
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 61 59 47 56
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 80 63 24 56
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 80 63 24 56
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 52 52
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 29 29
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 29 29

Sub-criteria 3 Incidence of Corruption: What is the degree of corruption? 60

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 41 27 34
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 75 38 57
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 75 38 57
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 43 43
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 29 29
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 29 29
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 47 47
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 99 99
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 99 99
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 55 36 45
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 75 33 54
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 75 33 54

Criteria 3 ACCOUNTABILITY 59

Sub-criteria 1 Checks and Balances: Are there institutions, which have control, supervision, and sanction power on the local administration? 58

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 57 38 47
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 63 54 59
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 63 54 59
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 42 39 41
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 52 35 44
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 52 35 44
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 85 43 64
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 63 56 60
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 63 56 60
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 84 84
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 82 82
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 82 82
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 36 39 37
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 52 40 46
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 52 40 46

Sub-criteria 2 Recourse: Are there any recourse mechanisms for different groups in place, and are they effective? 58

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 75 55 65
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 98 58 78
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 98 58 78
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 57 32 45
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 54 31 43
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 54 31 43
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 71 46 49 55
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 84 56 21 54
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 84 56 21 54

Sub-criteria 3 Government's Responsiveness: What is the level of Municipality local government's responsiveness? 61

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 77 39 58
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 93 60 77
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 93 60 77
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 41 57 49
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 58 32 45
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 58 32 45
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases 87 87
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases

Criteria 4 PARTICIPATION AND CITIZEN ENGAGEMENT 49

Sub-criteria 1 Institutional Framework: Is there an effective institutional framework for managing citizen participation? 55

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 54 36 45
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 64 46 55
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 64 46 55
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 39 27 33
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 36 50 43
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 36 50 43
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 57 38 47
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 55 48 52
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 55 48 52
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 52 34 43
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 70 46 58
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 70 46 58
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 45 45
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 68 68
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 68 68

Sub-criteria 2 Decision making: Is there an effective dialogue platform which ensures the involvement of all stakeholders in the process of decision making? 57

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 41 52 47
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 48 38 43
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 41 52 47
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 57 39 48
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 54 52 53
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 54 52 53
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 50 34 42
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 61 52 57
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 61 52 57
4 Does the local government engage women in decision making? Average of three indices below 52 52
4 Does the local government engage women in decision making? Average of three indices below 70 70
4 Does the local government engage women in decision making? Average of three indices below 70 70
41 Percentage of Women at the Municipal Council >=50% equals 100 points 98 98
41 Percentage of Women at the Municipal Council >=50% equals 100 points 98 98
41 Percentage of Women at the Municipal Council >=50% equals 100 points 59 59
42 Percentage of Women in Management Positions >=50% equals 100 points 50 50
42 Percentage of Women in Management Positions >=50% equals 100 points 13 13
42 Percentage of Women in Management Positions >=50% equals 100 points 50 50
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 63 63
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 84 84
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 63 63
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 61 52 57
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 57 45 51
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 61 52 57

Sub-criteria 3 Citizen Engagement: What is the level of citizen engagement? 38

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 43 34 38
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 57 42 50
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 57 42 50
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 24 24
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 6 6
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 6 6
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 54 36 45
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 68 44 57
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 68 44 57
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 48 27 37
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 52 31 42
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 52 31 42

Sub-criteria 4 Civic engagement: What is the level of civic engagement? 45

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 50 50
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 23 23
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 23 23
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 41 48 45
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 54 58 56
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 54 58 56
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 38 38
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 54 54
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 54 54
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 46 46
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 48 48
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 48 48
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 53 45 49
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 48 38 43
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 48 38 43



Download Municipality Profile

Demographic Profile

Surface (km2)Number of Administrative UnitsNumber of CitiesNumber VillagesNumber of FamiliesPopulation Civil Register 2016Population Cencus 2011
509.0910261232507824165633

Social Profile

Number of beneficiary households of economic aidNumber of persons with disabilities receiving social paymentsNumber of caretakers receiving social paymentNumber of health centersNumber of polyclinicsNumber of ambulances
155816215141842

Educational Profile

Kindergartens Level 1 (1-3 Year old)Kindergartens Level 1 (4-6 Year old)Elementary SchoolHigh School
Number of KindergartensNumber of childrenNumber of educatorsNumber of KindergartensNumber of childrenNumber of educatorsNumber elementary schoolsNumber of pupilsNumber of teachersNumber of high-schoolsNumber of pupilsNumber of teachers
44174291537549528122418198

Economic Profile

Number of Businesses (total)Large BusinessesSmall BusinessesNumber of FarmsAgricultural Land Surface (in ha)
4079225385402470

Administrative Profile

Number of Municipal EmployeesCity Council Members
MenWomenTotalMenWomenTotal
10674180291241

Lezhe Municipality Administrative Map

Local Governance Mapping - Lezhe Municipality

57
Download

Effectiveness and Efficiency

62

Transparency & Rule of Law

59

Clear vision and inclusive planning

56

Transparent and accessible information

63

General Local Plan

61

Usage of GIS Platform

46

Strategic Plan

0

Comprehensive Reporting System

55

Operational Development Plans

0

Consultation with central goverment

70

Annual Sectorial Plans

55

Coordination among departments

79

Implementation of plans

54

Cooperation with donors and international community

63

Financial Management

63

Rule of Law

54

General Local Plan

61

Cooperation with other municipalities

61

Strategic Plan

0

Internal cooperation within the municipal council

84

Operational Development Plans

0

Consultation with central goverment

70

Annual Sectorial Plans

55

Coordination among departments

79

Informed Decision-Making

52

Corruption

60

Implementation of plans

54

Cooperation with donors and international community

63

Medium Term Budget Programme

80

Cooperation with other municipalities

61

Administration and Department staffing

77

Internal cooperation within the municipal council

84

Financial management mechanisms

68

Access to municipal service delivery

86

Cooperation with third parties

71

Participation and Citizen Engagement

49

Collection of Local Revenues

27

Institutional Framework

55

Medium Term Budget Programme

80

Transparency

29

Administration and Department staffing

77

Information around projects, activities etc.

57

Financial management mechanisms

68

Transparent administrative procedures

79

Collection of Local Revenues

27

Access to information about services performance

68

Satisfaction towards services

65

Updated Website with all the relevant information

82

Reliable statistics and up to date information

57

Involvement of all stakeholders

57

Reliability of data on the Land Registry

50

Transparency

29

Usage of GIS Platform

46

Information around projects, activities etc.

57

Comprehensive Reporting System

55

Transparent administrative procedures

79

Reliable statistics and up to date information

57

Access to information about services performance

68

Reliability of data on the Land Registry

50

Awareness raising on aws and local regulation

56

Accountability

59

Citizen Engagement

38

Control mechanisms

58

Impartially enforcement of local laws and regulations

29

Quality of service delivery

28

Effectiveness of Institutional Legal Framework

78

Municipality Assessments for Services Provided

49

Educative measures on citizens legal rights and obligations

54

Equal access to local government services

77

Awareness raising on aws and local regulation

56

Obtaining municipal administrative services

53

Civil engagement

45

Gender equality in access to services

100

Impartially enforcement of local laws and regulations

29

Recourse

58

Anti-corruption policy, strategy, or action plan

57

Access to municipal service delivery

86

Perception on corruption

29

Quality of service delivery

28

Corruption Experience

99

Municipality Assessments for Services Provided

49

Mechanisms to prevent corruption

54

Responsiveness

61

Equal access to local government services

77

Obtaining municipal administrative services

53

Gender equality in access to services

100
Legends
85(80 - 100 points) very good
65(60 - 79 points) good
50(40 - 59 points) average
32(20 - 39 points) poor
15(0 - 19 points) very poor