Total Score for
Municipality of Tirane

Public Services Availability and Access and Citizens Level of Satisfaction with Public Services Quality

(Availability: 0% - inexistent, 100% - fully accessible; Satisfaction: 0 - completely unsatisfied, 100 - completely satisfied)
Existence of Public Services
Satisfaction with Public Services
Road Maintenance
Cleaning of City/Village
Street Lighting
Public Transport Service
Solid Waste Collection/Disposal
Drinking Water Supply
Sewerage
Health Centers Maintenance
School Buildings Maintenance
Administration of Kindergartens / Daycare Centers
Parks and Public Space Maintenance
Urban Development/Planning (Control of territory, Building permits)
Cemeteries Maintenance
Social Housing
Social Assistance and Economic Aid
Irrigation and Drainage System (agricultural purposes)
Forest Protection/Administration
Sport spaces/objects and activities
Cultural/Historical/Natural Objects and Activities
Firefighting Service
Civil Emergency Service
AVERAGE
91%91%
90%90%
84%84%
84%84%
92%92%
94%94%
89%89%
85%85%
70%70%
59%59%
53%53%
68%68%
53%53%
49%49%
72%72%
17%17%
19%19%
43%43%
42%42%
54%54%
58%58%
65%65%
47 
48 
56 
50 
54 
59 
59 
63 
60 
61 
49 
41 
46 
36 
25 
41 
39 
42 
45 
58 
56 
49 

Public Services considered as main priorities from citizens perspective

First
Second
Third
All
Road Maintenance
27% 27%
10% 10%
6% 6%
43% 43%
Cleaning of City/Village
10% 10%
11% 11%
7% 7%
28% 28%
Street Lighting
5% 5%
10% 10%
8% 8%
23% 23%
Public Transport Service
6% 6%
6% 6%
6% 6%
18% 18%
Solid Waste Collection/Disposal
5% 5%
6% 6%
8% 8%
19% 19%
Drinking Water Supply
11% 11%
10% 10%
7% 7%
27% 27%
Sewerage
5% 5%
8% 8%
6% 6%
19% 19%
Health Centers Maintenance
4% 4%
2% 2%
3% 3%
9% 9%
School Buildings Maintenance
3% 3%
6% 6%
4% 4%
13% 13%
Administration of Kindergartens / Daycare Centers
1% 1%
3% 3%
2% 2%
7% 7%
Parks and Public Space Maintenance
7% 7%
7% 7%
8% 8%
21% 21%
Urban Development/Planning (Control of territory, Building permits)
2% 2%
3% 3%
4% 4%
9% 9%
Cemeteries Maintenance
1% 1%
1% 1%
1% 1%
4% 4%
Social Housing
2% 2%
3% 3%
2% 2%
7% 7%
Social Assistance and Economic Aid
7% 7%
7% 7%
6% 6%
21% 21%
Irrigation and Drainage System (agricultural purposes)
1% 1%
1% 1%
1% 1%
3% 3%
Forest Protection/Administration
0% 0%
1% 1%
0% 0%
1% 1%
Sport spaces/objects and activities
2% 2%
2% 2%
5% 5%
10% 10%
Cultural/Historical/Natural Objects and Activities
0% 0%
1% 1%
1% 1%
2% 2%
Firefighting Service
0% 0%
0% 0%
1% 1%
1% 1%
Civil Emergency Service
0% 0%
1% 1%
2% 2%
3% 3%
Dont know/ No response
0% 0%
1% 1%
12% 12%
14% 14%