Total Score for
Municipality of Elbasan

Public Services Availability and Access and Citizens Level of Satisfaction with Public Services Quality

(Availability: 0% - inexistent, 100% - fully accessible; Satisfaction: 0 - completely unsatisfied, 100 - completely satisfied)
Existence of Public Services
Satisfaction with Public Services
Road Maintenance
Cleaning of City/Village
Street Lighting
Public Transport Service
Solid Waste Collection/Disposal
Drinking Water Supply
Sewerage
Health Centers Maintenance
School Buildings Maintenance
Administration of Kindergartens / Daycare Centers
Parks and Public Space Maintenance
Urban Development/Planning (Control of territory, Building permits)
Cemeteries Maintenance
Social Housing
Social Assistance and Economic Aid
Irrigation and Drainage System (agricultural purposes)
Forest Protection/Administration
Sport spaces/objects and activities
Cultural/Historical/Natural Objects and Activities
Firefighting Service
Civil Emergency Service
AVERAGE
83%83%
82%82%
64%64%
87%87%
83%83%
96%96%
76%76%
95%95%
93%93%
93%93%
58%58%
98%98%
70%70%
56%56%
94%94%
52%52%
62%62%
62%62%
66%66%
94%94%
94%94%
79%79%
45 
49 
58 
68 
50 
59 
57 
63 
67 
67 
58 
59 
60 
49 
43 
53 
63 
41 
47 
71 
62 
57 

Public Services considered as main priorities from citizens perspective

First
Second
Third
All
Road Maintenance
43% 43%
13% 13%
6% 6%
62% 62%
Cleaning of City/Village
7% 7%
14% 14%
6% 6%
27% 27%
Street Lighting
2% 2%
11% 11%
19% 19%
32% 32%
Public Transport Service
1% 1%
3% 3%
3% 3%
8% 8%
Solid Waste Collection/Disposal
6% 6%
5% 5%
5% 5%
17% 17%
Drinking Water Supply
14% 14%
9% 9%
10% 10%
33% 33%
Sewerage
6% 6%
10% 10%
7% 7%
24% 24%
Health Centers Maintenance
5% 5%
9% 9%
6% 6%
20% 20%
School Buildings Maintenance
2% 2%
3% 3%
3% 3%
8% 8%
Administration of Kindergartens / Daycare Centers
0% 0%
1% 1%
2% 2%
3% 3%
Parks and Public Space Maintenance
0% 0%
3% 3%
4% 4%
8% 8%
Urban Development/Planning (Control of territory, Building permits)
0% 0%
1% 1%
1% 1%
2% 2%
Cemeteries Maintenance
1% 1%
1% 1%
1% 1%
3% 3%
Social Housing
5% 5%
3% 3%
5% 5%
12% 12%
Social Assistance and Economic Aid
4% 4%
9% 9%
12% 12%
26% 26%
Irrigation and Drainage System (agricultural purposes)
2% 2%
3% 3%
3% 3%
8% 8%
Forest Protection/Administration
0% 0%
0% 0%
0% 0%
1% 1%
Sport spaces/objects and activities
0% 0%
0% 0%
4% 4%
4% 4%
Cultural/Historical/Natural Objects and Activities
0% 0%
0% 0%
1% 1%
1% 1%
Firefighting Service
0% 0%
0% 0%
0% 0%
0% 0%
Civil Emergency Service
0% 0%
0% 0%
1% 1%
1% 1%
Dont know/ No response
0% 0%
0% 0%
0% 0%
1% 1%