| Effectiveness and Efficiency | 51 |  | Transparency & Rule of Law | 40 | 
    | Clear vision and inclusive planning | 58 |  | Transparent and accessible information | 41 | 
    | General Local Plan | 56 |  | Transparency | 29 | 
  | Strategic Plan | 0 |  | Information around projects, activities etc.
 | 40 | 
  | Operational Development Plans | 0 |  | Transparent administrative procedures 
 | 49 | 
  | Annual Sectorial Plans
 | 63 |  | Access to information about services performance | 43 | 
  | Implementation of plans
 | 54 |  | Updated Website with all the relevant information
 | 44 | 
  | Financial Management | 49 |  | Rule of Law | 34 | 
  | Medium Term Budget Programme | 58 |  | Effectiveness of Institutional Legal Framework
 | 46 | 
  | Administration and Department staffing | 60 |  | Educative measures on citizens legal rights and obligations | 33 | 
  | Financial management mechanisms | 46 |  | Awareness raising on aws and local regulation
 | 24 | 
  | Collection of Local Revenues | 34 |  | Impartially enforcement of local laws and regulations
 | 33 | 
  | Informed Decision-Making | 33 |  | Corruption | 44 | 
  | Reliable statistics and up to date information | 41 |  | Anti-corruption policy, strategy, or action plan | 25 | 
  | Reliability of data on the Land Registry  | 38 |  | Perception on corruption | 31 | 
  | Usage of GIS Platform | 21 |  | Corruption Experience | 96 | 
  | Comprehensive Reporting System  | 31 |  | Mechanisms to prevent corruption | 24 | 
  | Cooperation with third parties | 58 |  | Participation and Citizen Engagement | 31 | 
  | Consultation with central goverment
 | 46 |  | Institutional Framework | 35 | 
  | Coordination among departments
 | 63 |  | Patforms for citizen participation | 43 | 
  | Cooperation with donors and international community
 | 54 |  | Community structures arising from civil initiative | 19 | 
  | Cooperation with other municipalities
 | 54 |  | Coordinator of Public consultation & Notification | 36 | 
  | Internal cooperation within the municipal council
 | 75 |  | Coordinator of the Right on Information | 38 | 
  | Satisfaction towards services | 57 |  | Participatory budget system | 40 | 
  | Access to municipal service delivery | 70 |  | Involvement of all stakeholders  | 38 | 
  | Quality of service delivery  | 38 |  | Influence of CSO-s in decision-making
 | 18 | 
  | Municipality Assessments for Services Provided | 31 |  | Engagement of youth in decision-making
 | 19 | 
  | Equal access to local government services | 50 |  | Engagement of vulnerable groups in decision- making
 | 29 | 
  | Obtaining municipal administrative services | 62 |  | Engagement of women in decision-making
 | 68 | 
  | Gender equality in access to services | 93 |  | Gender and Domestic Violence Officer
 | 50 | 
  | Accountability | 40 |  | Citizen Engagement | 25 | 
  | Control mechanisms | 36 |  | Participation of citizens in municipal meetings | 33 | 
  | Open forums for CSOs to engage with local authorities | 28 |  | Engagement with local government or CSOs  | 4 | 
  | Well equipped and skilled local NGOs | 21 |  | Participation of citizens on local government projects | 44 | 
  | The supervisory role of Municipal Counsil | 41 |  | Involvement in monitoring and evaluation  | 21 | 
  | Following of recommendations of state audit | 69 |  | Civil engagement | 28 | 
  | Involment of community councils in monitoring  | 21 |  | Membership in political parties, trade unions and NGOs | 16 | 
  | Recourse | 42 |  | Awareness of legal rights and responsibilities  | 39 | 
  | Mechanisms for lodging complaints  | 54 |  | Active Citizens in Interaction on Local Issues | 33 | 
  | Mechanisms  to share inputs  | 39 |  | CSOs active in educating citizens | 25 | 
  | Effectivity on treating complaints | 34 |  | The capability of media to raise awareness | 26 | 
  | Responsiveness | 42 |  | 
      
      
     |  | 
  | Responsiveness to requests  from the community  | 52 |  |  | 
 
  | Responding to complaints | 33 |  |  | 
  | The average of complaints fully addressed | 0 |  |  |