The Municipality of Kukes

Kukes

Kukës Municipality is bordered by Kruma Municipality to the north, Mirdita and Fushë Arrëz Municipalities to the west, Dibra Municipality to the south and the Republic of Kosovo and Republic of Macedonia to the east. Kukës city is the seat of this municipality. Based on the Census 2011, the population is 47,985 inhabitants. Based on the Civil Registration Office, this municipality counts 59,393 inhabitants. The new municipality extends over a surface area of 933.86 km2and its population density based on the Civil Registration Office is 63.59 inhabitants/km2, whereas based on the Census 2011 is 51.38 inhabitants/km2. This municipality consists of 15 administrative units, namely: Kukës, Malzi, Bicaj, Ujmisht, Tërthore, Shtiqën, Zapod, Shishtavec, Topojan, Bushtricë, Grykë-Çajë, Kalis, Surroj, Arrën and Kolsh. The newly established municipality administers a town and 87 villages. The relief of Kukës area is mainly mountainous where Mount Gjallica and Mount Koritni are located, part of Korab mountain range. Drini Valley makes the terrain geographically rougher, with steep and narrow gorges where a series of big dams of the hydro power plants have been built. Lake Fierza, which is the largest artificial lake in the country, is partly located in this region. Kukës Municipality has a rich history and culture, local traditions, variety of agricultural products, cuisine which are a highly potential for development of tourism in the region (eco-tourism, mountain tourism, etc.). There is a wide variety of cultural-artistic activities organised in this area, mainly at the centre of Kukës city, such as manifestations, festivals, literary works competition, fairs, exhibitions, feasts and celebrations.

Kukes Kukes City
Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City Kukes Kukes City
Municipality Municipality Center Administrative Units Respective cities and villages
Kukes Kukes City Kukes Kukes City; Fshatrat; Gostil, Drinas
Kukes Kukes City Malzi Villages; Shemri, Shtane, Petkaj, Mgulle, Cam, Gdheshte, Piste, Spas, Shikaj, Dukagjin, Kalimash, Kryemadh
Kukes Kukes City Bicaj Villages; Bushat, Bicaj, Osmane, Mholaj, Mustafaj, Nange, Kolesjan, Domaj, Gabrice, Tershene
Kukes Kukes City Ujmisht Villages; Lusen, Zalle, Malqene, Resk, Ujmisht, Skavice, Tejdrine
Kukes Kukes City Terthora Villages; Morine, Bardhoc 1, Bardhoc 2, Breg-Lume, Pobreg, Gjegjan
Kukes Kukes City Shtiqen Villages; Shtiqen, Koder Lume, Krenze, Gjallice
Kukes Kukes City Zapod Villages; Orgjost, Kosharisht, Pakisht, Zapod, Orcikel, Bele, Lojme
Kukes Kukes City Shishtavec Villages; Shishtavec, Novosej, Kollovoz, Shtreze, Borje, Oreshke, Cernaleve
Kukes Kukes City Topojan Villages; Topojan, Xhaferraj, Turaj, Brekije, Nimce
Kukes Kukes City Bushtrice Villages; Bushtrice, Gjegje, Matranxh, Palush, Vile, Barruc, Shpat
Kukes Kukes City Gryk-Caje Villages; Fshat, Caje, Buzemadhe, Shkinak
Kukes Kukes City Kalis Villages; Geshteje, Koder-Geshteje, Kalis, Gurre, Pralisht
Kukes Kukes City Surroj Villags; Cinamak, Fushare, Surroj, Aliaj
Kukes Kukes City Arren Villages; Arren, Arrez, Barre, Verrij, Tejmolle
Kukes Kukes City Kolsh Villages; Kolsh, Mamez, Myc-Mamez
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Final Score of Local Government Mapping 2020
57

Criteria 1 EFFECTIVENESS AND EFFICIENCY 59

Sub-criteria 1 Does the public administration have a clear vision and participatory and inclusive plan to achieve development? 52

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 80 34 57
11 Is there a general local plan which takes in consideration the community vision and thoughts? 0-100 where 0=No Plan, 25 =Partial Plan with little consideration for Community Thoughts, 50= Partial Plan with partial consideration, 75= Good plan with good consideration 100=Very Good plan with full consideration 55 40 48
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration
12 (If 11 = 0) Is there a strategic local plan for the Municipality that has gone through a participatory process? 0-100 where 0=No Plan, 25 =Partial Plan with little participation, 50= Partial Plan with partial participation 75= Good plan with good participation 100=Very Good Plan with full consideration
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans
13 (If 12 = 0) Is there any other plan (e.g. operational development plan or other medium-term plan) for the Municipality? 0=No other plans, 50=some plans 100=All necessary Plans
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 83 33 58
2 Are there annual plans for various sectors (education, infrastructure, waste management, water, forestry etc.)? 0=No sectorial plans, 25= Few Sectorial Plans 50=some plans 75=Most of Sectorial plans, 100= All of the necessary sectorial plans 62 50 56
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 68 25 47
3 Are these plans implemented in order to guide the municipality decision-making process? (Are these plans implemented) 0 to 100 where 0= No Implementation, 25=Poor Implementation, 50=Some Implementation, 75=Good Implementation, 100=Perfect Implementation 58 46 52

Sub-criteria 2 Financial Management: Is there an effective and efficient planning and management of local financial resources? 54

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 79 15 47
1 Does the municipality have a medium term budget framework to deliver its strategic plan objectives/or projects? 0=No Medium Term Budget, 25=Medium term budget with little/no linkage to strategic plan/objective, 50= Medium term budget with some linkage to strategic plan/objectives 75=Medium term budget with good linkage to strategic plan/objectives, 100=Medium 82 60 71
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 83 83
2 Does your Municipality have the adequacy and capacity (administration and department staffing) to manage its budget efficiently? 0 to 100 where 0= no capacity, 25= little capacity, 50=some capacity, 75= good capacity, 100=full capacity 72 72
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 85 85
3 Is there in place a good and effective financial management and control mechanisms? 0=No mechanisms in place, 25=few mechanisms in place, 50=some mechanisms, 75=good number of mechanisms, 100=All necessary mechanisms 67 67
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 19 19
4 How efficient is the municipality in collecting local revenues (tax and tariffs) from citizens and businesses? % of the own revenues over total revenues (2016). That will be the score assigned 7 7

Sub-criteria 3 Informed Decision-Making: Is the decision-making based on reliable and updated information? 66

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 81 20 51
1 Is the municipality decision making based on reliable statistics/data and up to date information? 0=No reliable statistics, 25=few reliable statistics, 50=some reliable statistics, 75=Reliable statistics, 100=Very reliable statistics 58 60 59
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 72 72
2 How reliable are the data on the Land Registry that your Municipality uses? 0=No reliability in Land Registry, 25=Little reliability, 50=some reliability, 75=High reliability, 100=Full reliability 45 45
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 39 39
3 To what extent does the municipality use a GIS system/Platform? 0=No usage/system, 25=Little usage, 50=Average usage, 75=High usage, 100=Full usage 77 77
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 79 79
4 Is there a comprehensive reporting system within the municipality? 0=No system, 25=little reporting, 50=average reporting, 75=good reporting, 100=Very Good Reporting 82 82

Sub-criteria 4 Effective coordination and cooperation: Are the municipality interactions with central government, donors, other municipalities etc. effective and efficient? 56

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 45 45
1 How effective is the process of consultation between central and local government? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 58 58
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 87 87
2 How effective is the coordination among the municipal departments? 0=No effectiveness, 25=little effectiveness, 50=average effectiveness, 75=good effectiveness 100=very good effectiveness 60 60
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 66 66
3 To what extent is the Municipality productive in its cooperation with donors and international community? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 48 48
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 39 39
4 To what level does the local government cooperates with other municipalities? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 52 52
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 50 50
5 Is there a good internal cooperation within the municipal council? 0=No cooperation, 25=little cooperation, 50=Some cooperation, 75=Good cooperation, 100=Perfect cooperation 63 63

Sub-criteria 5 Satisfaction towards services: What is the degree of citizens' satisfaction with the quality of public service delivery and its accessibility? 65

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 86 86
1 What is the level of municipal service delivery availability and access? % of Citizens that give an opinion for all 21 services scored 86 86
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 53 53
2 To what extent are the citizens satisfied with the quality of service delivery in their municipality? Aggregation of scores for all 21 services 27 27
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 66 12 39
3 Does local government conduct assessments to determine the level of satisfaction that citizens have with the delivery of public services? 0=No assessment at all, 25=irregular and few assessment, 50=Some assessments, 75= regular assessments, 100=full procedure and regularity for citizen assessments of service satisfaction 80 35 58
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 70 15 43
4 Do people have equal access to local government services? 0=no, 25=few people, 50=some people, 75=most people, 100=all people 95 58 77
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 17 46 31
5 Is the process of obtaining municipal administrative services (permits, licenses, certifications, different documents etc.) easily accessed? 0=very difficult, 25= difficult, 50=average, 75=easy, 100=very easy 65 33 49
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 94 94
6 Do women and men have equal access to local government services? 0 to 100 where 0=not at all equal and 100= completely equal 95 95

Criteria 2 TRANSPARENCY & RULE OF LAW 58

Sub-criteria 1 Transparency: Is information related to public service delivery performance and resources planning and utilization (including bidding processes) available and accessible for citizens? 64

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 65 65
1 How Transparent is your local Government? 0-Not at all transparent to 100- Completely transparent 35 35
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 62 12 45 40
2 Is there a good information flow from the Municipality around local projects, activities, municipal budget or service provision available and accessible? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 88 50 37 58
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 72 13 43
3 Does the municipality have transparent administrative procedures (e.g. to get a building permit, business license, etc.)? 0=No at transparent procedures, 25=little transparent, 50=Average, 75=Good level of transparency, 100=Fully transparent 88 65 77
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 50 15 33
4 Do communities have access to information about the performance of the local services, the resources available to it, and how these resources were used? 0=No Information, 25=little information, 50=some information, 75=good information, 100=All necessary information/Very Good 80 60 70
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 93 23 58
5 Does the municipality have a website that is updated with the all relevant information? 0= no website, 25= website with little update, 50= website with average update, 75= website with good updated, 100= website with full updated information 90 69 80

Sub-criteria 2 Rule of Law: Effectiveness of Institutional Legal Framework: What is the level of effectiveness of the institutional legal framework - at local level? 56

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 66 15 41
1 Is the institutional legal framework effective and efficient in ensuring equal rights for all municipality citizens (women, man, youth, and vulnerable groups)? 0=Not at all effective, 25= little, 50=Average, 70=Good level, 100=Fully effective 80 54 67
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 45 13 29
2 Are there measures in place (with regard to municipality) to educate citizens about their legal rights and obligations? 0=No measures, 25=few measures, 50=some measures, 75=Good measures, 100=All necessary measures 62 46 54
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 50 23 42 38
3 Does the local government raise awareness through its own website or public media (radio, newspapers, and social media) about laws and local regulations? 0=no awareness raising, 25=little awareness raising, 50=some awareness raising, 75=good awareness Raising, 100=full awareness raising 85 67 38 63
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 57 57
4 Does the Municipality enforce local laws and regulations impartially? Scale: 0=Not at all to 100= completely 40 40

Sub-criteria 3 Incidence of Corruption: What is the degree of corruption? 56

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 85 13 49
1 Is there any anti-corruption policy, strategy or action plan in place dealing with corruption or bribing cases at local level? 0=No Policy/strategy/action plan, 50=existing but insufficient, 100=Existing and sufficient 43 42 43
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 36 36
2 What is Corruption Perception level for the Municipal Government? Scale: 0= Completely corrupt to 100= Not at all corrupt 42 42
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 73 73
3 What is the Corruption Experience level with the Municipal Structures? % of citizens how had at least one contact with Municipality during the last 12 months and said that no bribe was paid or implied. 89 89
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 77 25 51
4 Are there local government systems/mechanisms to prevent corruption in your Municipality? 0=no mechanisms, 25=poor mechanisms, 50=average, 75=good mechanisms, 100=Perfect mechanisms 47 50 49

Criteria 3 ACCOUNTABILITY 58

Sub-criteria 1 Checks and Balances: Are there institutions, which have control, supervision, and sanction power on the local administration? 56

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 72 12 42
1 Are there open forums for CSOs to engage with local authorities on the Municipal budgeting and planning process? 0=no, there aren't any, 25= few forums with little access, 50=some forums with some access, 75=Yes there are forums mostly accessible, 100=Enough Forums fully accessible 50 56 53
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 56 51 54
2 Are local non-governmental organizations well equipped and skilled to hold local government accountable? 
 (0 = Not capable at all; 25=Mostly not capable; 50=Average, 75= Mostly Capable, 100 = Very capable 35 6 48
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 93 22 58
3 Does the Municipal Council have oversight of the municipal government functions? 0=no, 25=poor, 50=fair, 75, very good, 100=excellent, 58 52 55
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 95 95
4 Does the municipality management follow adequately the recommendations of the audits (State Audit)? 0=not at all, 25=rarely, 50=sometimes, 75=a lot of the time, 100=all the time 80 80
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 33 13 23
5 Are community councils involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0=No/No community councils exist, 25=little involvement, 50=average, 75=good involvement, 100=Very high involvement 40 44 42

Sub-criteria 2 Recourse: Are there any recourse mechanisms for different groups in place, and are they effective? 66

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 54 15 35
1 Does the municipality have the mechanisms for lodging complaints and giving a feedback (e.g. Complaint Office)? 0=no mechanisms, 25=there is a mechanism but with little or no feedback 50=there is a mechanism with average feedback, 75=there is a mechanism with good feedback, 100=there is a mechanism with full feedback 82 67 75
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 58 20 39
2 Is there any feedback mechanisms established for citizens to share inputs with local government concerning services delivery? 0=no mechanisms, 25=few mechanisms, 50=some mechanisms, 75=good number of mechanisms, 100=all the necessary mechanisms 80 52 66
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 83 20 53 52
3 How effective is the municipality in treating citizens or businesses complaints? 0=No effectiveness 25= Mostly ineffective, 50=Average, 75= Mostly effective, 100=Very effective 80 65 31 59

Sub-criteria 3 Government's Responsiveness: What is the level of Municipality local government's responsiveness? 51

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 85 17 51
1 Is the local government responsive to requests (i.e. letters and phones calls) from the community regarding projects, developmental issues etc.? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 58 60 59
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 18 99 58
2 Is the local government responsive to filed complaints of citizens? 0=no responsiveness, 25=little responsiveness, 50=some responsiveness, 75= good responsiveness, 100= full responsiveness 54 33 44
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases 100 100
3 What is the average of resolved complaints by the municipality? 0=No data or & of cases resolved over the total cases

Criteria 4 PARTICIPATION AND CITIZEN ENGAGEMENT 52

Sub-criteria 1 Institutional Framework: Is there an effective institutional framework for managing citizen participation? 42

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 43 13 28
1 Are there opportunities/platforms for citizen participation in development planning (annual plans, budgets, and legislations) and decision-making process (LGUs public consultation process, municipal council meetings etc.)? 0=No opportunities, 25=few opportunities, 50=some opportunities, 75=Good opportunities, 100=All necessary opportunities/Very Good 68 52 60
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 27 27 27
2 Are there community structures as councils, arising from civic initiative, which tackle different issues and propose changes and suggestions to the local government? 0=No structure, 25=few structures 50= some structures, 75=a good number of structures, 100=all necessary/needed structures 18 52 35
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 52 10 31
3 How effective is the function of the Coordinator of public consultation and notification at your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 30 42 36
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 68 10 39
4 How effective is the function of the Coordinator of the Right on Information at your Municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 38 42 40
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 75 75
5 Does the Municipality have a participatory budget system, where citizens have the opportunity to participate and affect allocations? 0=no system 25=limited participation with no or little impact, 50=average participation with average/good impact, 75=good participation with good impact, 100= very good participation with full impact 38 38

Sub-criteria 2 Decision making: Is there an effective dialogue platform which ensures the involvement of all stakeholders in the process of decision making? 54

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 56 38 47
1 Are the CSO able to lobby and advocate effectively to influence local government planning and decision-making? 0=No ability, 25=little, 50=average, 75=Good, 100=Great/Very good ability 30 67 49
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 68 13 41
2 Does Local Government engage youth in government decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 60 40 50
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 66 10 38
3 Does Local government engage vulnerable groups (disabled, extreme poor, marginalized communities, elderly) in decision making? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 47 38 43
4 Does the local government engage women in decision making? Average of three indices below 48 48
4 Does the local government engage women in decision making? Average of three indices below 65 65
41 Percentage of Women at the Municipal Council >=50% equals 100 points 39 39
41 Percentage of Women at the Municipal Council >=50% equals 100 points 94 94
42 Percentage of Women in Management Positions >=50% equals 100 points 19 19
42 Percentage of Women in Management Positions >=50% equals 100 points 44 44
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 85 85
43 Percentage of Women over total number of Municipal Employees >=50% equals 100 points 58 58
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 70 10 40
5 How effective is the function of gender and domestic violence officer/professional in your municipality? 0=Not at all effective, 25=little, 50=average, 75=good, 100=very good 68 63 66

Sub-criteria 3 Citizen Engagement: What is the level of citizen engagement? 48

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 73 13 43
1 Do citizens participate in local government strategic planning meetings? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 63 46 55
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 11 11
2 Are citizens active in engaging with local government or CSOs to improve local situation? % of households that has done at least one of the following: -. Participated in public meetings, hearings, Council sessions, NGO activities, Communal activities, etc. 48 48
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 87 15 51
3 Are the local government projects implemented with the participation of local actors/citizens in the Municipality? 0=never, 25=rarely, 50=sometimes, 75=often, 100=always 53 46 50
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 40 17 29
4 Are citizens involved in the monitoring and evaluation of the public sector performance? (departments, projects, budgeting) 0= no involvement, 25= little involvement, 50= some involvement, 75= a lot of involvement, 100= very high involvement 35 42 39

Sub-criteria 4 Civic engagement: What is the level of civic engagement? 64

Indicator Scoring Scale Data
Source		 Score
MFGMunicipality Focus Group
CDCommunity Dialogue
CRCCitizen Report Card
DRDesk Research
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 38 38
1 Are citizens affiliated or have membership in political parties, trade unions and NGOs? % of citizens that declare membership at least on the following – political part, religious group, charity organization, NGO/association, community group, etc. 65 65
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 50 38 44
2 Are citizens aware of their civil rights and responsibilities as members of the community? 0=no awareness, 25=little awareness, 50=some awareness, 75=a lot of awareness, 100=full awareness 50 50 50
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 92 92
3 Are citizens active in interacting with local government or publicly expressing their opinions about local/political/social issues? % of people who declare that have had at least one interaction which local government or have public expressed their opinion on a local issue 70 70
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 27 27
4 Are the CSOs active and effective in civic education regarding citizen s right and responsibilities? 0=Not at all, 25=little effective, 50=average 75=Effective, 100=Highly effective 67 67
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 45 31 38
5 Does the media have the capability to raise awareness on rights, responsibilities and key local developmental issues? 0=no capability, 25= little capability, 50=some capability, 75= Good capability 100= Very High capability 65 67 66



Download Municipality Profile

Demographic Profile

Surface (km2)Number of Administrative UnitsNumber of CitiesNumber VillagesNumber of FamiliesPopulation Civil Register 2016Population Cencus 2011
933.861518747985

Social Profile

Number of beneficiary households of economic aidNumber of persons with disabilities receiving social paymentsNumber of caretakers receiving social paymentNumber of health centersNumber of polyclinicsNumber of ambulances
62732387351105

Educational Profile

Kindergartens Level 1 (1-3 Year old)Kindergartens Level 1 (4-6 Year old)Elementary SchoolHigh School
Number of KindergartensNumber of childrenNumber of educatorsNumber of KindergartensNumber of childrenNumber of educatorsNumber elementary schoolsNumber of pupilsNumber of teachersNumber of high-schoolsNumber of pupilsNumber of teachers
4916779479662956881987138

Economic Profile

Number of Businesses (total)Large BusinessesSmall BusinessesNumber of FarmsAgricultural Land Surface (in ha)
07725

Administrative Profile

Number of Municipal EmployeesCity Council Members
MenWomenTotalMenWomenTotal
35028763726531

Local Governance Mapping - Kukes Municipality

57
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Effectiveness and Efficiency

59

Transparency & Rule of Law

58

Clear vision and inclusive planning

52

Transparent and accessible information

64

General Local Plan

48

Transparency

35

Strategic Plan

0

Information around projects, activities etc.

58

Operational Development Plans

0

Transparent administrative procedures

77

Annual Sectorial Plans

56

Access to information about services performance

70

Implementation of plans

52

Updated Website with all the relevant information

80

Financial Management

54

Rule of Law

56

Medium Term Budget Programme

71

Effectiveness of Institutional Legal Framework

67

Administration and Department staffing

72

Educative measures on citizens legal rights and obligations

54

Financial management mechanisms

67

Awareness raising on aws and local regulation

63

Collection of Local Revenues

7

Impartially enforcement of local laws and regulations

40

Informed Decision-Making

66

Corruption

56

Reliable statistics and up to date information

59

Anti-corruption policy, strategy, or action plan

43

Reliability of data on the Land Registry

45

Perception on corruption

42

Usage of GIS Platform

77

Corruption Experience

89

Comprehensive Reporting System

82

Mechanisms to prevent corruption

49

Cooperation with third parties

56

Participation and Citizen Engagement

52

Consultation with central goverment

58

Institutional Framework

42

Coordination among departments

60

Patforms for citizen participation

60

Cooperation with donors and international community

48

Community structures arising from civil initiative

35

Cooperation with other municipalities

52

Coordinator of Public consultation & Notification

36

Internal cooperation within the municipal council

63

Coordinator of the Right on Information

40

Satisfaction towards services

65

Participatory budget system

38

Access to municipal service delivery

86

Involvement of all stakeholders

54

Quality of service delivery

27

Influence of CSO-s in decision-making

49

Municipality Assessments for Services Provided

58

Engagement of youth in decision-making

50

Equal access to local government services

77

Engagement of vulnerable groups in decision- making

43

Obtaining municipal administrative services

49

Engagement of women in decision-making

65

Gender equality in access to services

95

Gender and Domestic Violence Officer

66

Accountability

58

Citizen Engagement

48

Control mechanisms

56

Participation of citizens in municipal meetings

55

Open forums for CSOs to engage with local authorities

53

Engagement with local government or CSOs

48

Well equipped and skilled local NGOs

48

Participation of citizens on local government projects

50

The supervisory role of Municipal Counsil

55

Involvement in monitoring and evaluation

39

Following of recommendations of state audit

80

Civil engagement

64

Involment of community councils in monitoring

42

Membership in political parties, trade unions and NGOs

65

Recourse

66

Awareness of legal rights and responsibilities

50

Mechanisms for lodging complaints

75

Active Citizens in Interaction on Local Issues

70

Mechanisms to share inputs

66

CSOs active in educating citizens

67

Effectivity on treating complaints

59

The capability of media to raise awareness

66

Responsiveness

51

Responsiveness to requests from the community

59

Responding to complaints

44

The average of complaints fully addressed

0
Legends
85(80 - 100 points) very good
65(60 - 79 points) good
50(40 - 59 points) average
32(20 - 39 points) poor
15(0 - 19 points) very poor